Game hard freezes my PC requiring a reboot every 3 / 4 loading screens

Same issue here. It doenst matter what settings i use, it just keeps freezing my computer.
All drivers are up to date

Specs
CPU: AMD Ryzen 5 5600X
Motherboard: MSI MAG B550M BAZOOKA
Memory: Kingston FURY Beast RGB 16GB (2x8GB) 3200MHz DDR4 CL16
RTX 3080TI

Moin

Hab auch das gleiche Problem und ich hab ansonsten mit keinen anderen Game Probleme. Das andauernde neu Starten des Rechners ist echt Lästig!!

Eine Aussage was man machen kann und das am Problem gearbeitet wird wäre ganz nett so hat man das Gefühl sie haben das noch nicht wahrgenommen!!


------------------
System Information
------------------
Time of this report: 12/13/2024, 13:07:37
Machine name: xxxxxx
Machine Id: {xxxxxxxxxxxxxxxx}
Operating System: Windows 11 Pro 64-bit (10.0, Build 26100) (26100.ge_release.240331-1435)
Language: German (Regional Setting: German)
System Manufacturer: Gigabyte Technology Co., Ltd.
System Model: B550M AORUS PRO-P
BIOS: F15c (type: UEFI)
Processor: AMD Ryzen 7 5800X 8-Core Processor (16 CPUs), ~3.8GHz
Memory: 32768MB RAM
Available OS Memory: 32672MB RAM
Page File: 14445MB used, 36658MB available
Windows Dir: C:\WINDOWS
DirectX Version: DirectX 12
DX Setup Parameters: Not found
User DPI Setting: 96 DPI (100 percent)
System DPI Setting: 96 DPI (100 percent)
DWM DPI Scaling: Disabled
Miracast: Available, no HDCP
Microsoft Graphics Hybrid: Not Supported
DirectX Database Version: 1.6.4
Auto Super Res Version: Unknown
System Mux Support: Mux Support Inactive - Ok
Mux Target GPU: dGPU
DxDiag Version: 10.00.26100.2454 64bit Unicode
DxDiag Previously: Crashed in Direct3D (stage 2). Re-running DxDiag with "dontskip" command line parameter or choosing not to bypass information gathering when prompted might result in DxDiag successfully obtaining this information

------------
DxDiag Notes
------------
Display Tab 1: No problems found.
Display Tab 2: No problems found.
Display Tab 3: No problems found.
Display Tab 4: No problems found.
Sound Tab 1: No problems found.
Sound Tab 2: No problems found.
Sound Tab 3: No problems found.
Input Tab: No problems found.

--------------------
DirectX Debug Levels
--------------------
Direct3D: 0/4 (retail)
DirectDraw: 0/4 (retail)
DirectInput: 0/5 (retail)
DirectMusic: 0/5 (retail)
DirectPlay: 0/9 (retail)
DirectSound: 0/5 (retail)
DirectShow: 0/6 (retail)

---------------
Display Devices
---------------
Card name: NVIDIA GeForce RTX 4080
Manufacturer: NVIDIA
Chip type: NVIDIA GeForce RTX 4080
DAC type: Integrated RAMDAC
Device Type: Full Device (POST)
Device Key: Enum\PCI\VEN_10DE&DEV_2704&SUBSYS_F2961569&REV_A1
Device Status: 0180200A [DN_DRIVER_LOADED|DN_STARTED|DN_DISABLEABLE|DN_NT_ENUMERATOR|DN_NT_DRIVER]
Device Problem Code: No Problem
Driver Problem Code: Unknown
Display Memory: Unknown
Dedicated Memory: n/a
Shared Memory: n/a
Current Mode: 2560 x 1440 (32 bit) (165Hz)
HDR Support: Supported
Display Topology: Extend
Display Color Space: Unknown
Color Primaries: Unknown
Display Luminance: Unknown
Monitor Name: Generic PnP Monitor
Monitor Model:
Monitor Id:
Native Mode:
Output Type:
Monitor Capabilities: HDR Supported (BT2020RGB BT2020YCC Eotf2084Supported )
Display Pixel Format: DISPLAYCONFIG_PIXELFORMAT_32BPP
Advanced Color: AdvancedColorSupported
Using DDisplay: Yes
WCG: Wcg Supported
Active Color Mode: DISPLAYCONFIG_ADVANCED_COLOR_MODE_SDR
Driver Name: C:\WINDOWS\System32\DriverStore\FileRepository\nvrfi.inf_amd64_d447ce988e6b8681\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nvrfi.inf_amd64_d447ce988e6b8681\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nvrfi.inf_amd64_d447ce988e6b8681\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nvrfi.inf_amd64_d447ce988e6b8681\nvldumdx.dll
Driver File Version: Unknown (Unknown)
Driver Version: 32.0.15.6614
DDI Version: Unknown
Adapter Attributes: HARDWARE_TYPE_GPU,D3D11_GRAPHICS,D3D12_GRAPHICS,D3D12_CORE_COMPUTE,D3D12_GENERIC_ML,D3D12_GENERIC_MEDIA
Feature Levels: Unknown
Driver Model: WDDM 3.2
Hardware Scheduling: DriverSupportState:Stable Enabled:True
Displayable: Supported
Graphics Preemption: Pixel
Compute Preemption: Dispatch
Miracast: Not Supported
Detachable GPU: No
Hybrid Graphics GPU: Discrete
GPU Mux Support: Development, None - Unknown Error
Power P-states: Not Supported
Virtualization: Paravirtualization
Block List: No Blocks
Catalog Attributes: Universal:False Declarative:True
Driver Attributes: Final Retail
Driver Date/Size: Unknown, 0 bytes
WHQL Logo'd: n/a
WHQL Date Stamp: n/a
Device Identifier: Unknown
Vendor ID: 0x10DE
Device ID: 0x2704
SubSys ID: 0xF2961569
Revision ID: 0x00A1
Driver Strong Name: oem17.inf:0f066de38f697566:Section026:32.0.15.6614:pci\ven_10de&dev_2704&subsys_f2961569
Rank Of Driver: 00CF0001
Video Accel: Unknown
DXVA2 Modes: Unknown
D3D12 Encode Modes:
Deinterlace Caps: n/a
D3D9 Overlay: Unknown
DXVA-HD: Unknown
DDraw Status: Disabled
D3D Status: Not Available
AGP Status: Not Available
MPO MaxPlanes: Unknown
MPO Caps: Unknown
MPO Stretch: Unknown
MPO Media Hints: Unknown
MPO Formats: Not Supported
PanelFitter Caps: Unknown
PanelFitter Stretch: Unknown

Card name: NVIDIA GeForce RTX 4080
Manufacturer: NVIDIA
Chip type: NVIDIA GeForce RTX 4080
DAC type: Integrated RAMDAC
Device Type: Full Device (POST)
Device Key: Enum\PCI\VEN_10DE&DEV_2704&SUBSYS_F2961569&REV_A1
Device Status: 0180200A [DN_DRIVER_LOADED|DN_STARTED|DN_DISABLEABLE|DN_NT_ENUMERATOR|DN_NT_DRIVER]
Device Problem Code: No Problem
Driver Problem Code: Unknown
Display Memory: Unknown
Dedicated Memory: n/a
Shared Memory: n/a
Current Mode: 2560 x 1440 (32 bit) (165Hz)
HDR Support: Supported
Display Topology: Extend
Display Color Space: Unknown
Color Primaries: Unknown
Display Luminance: Unknown
Monitor Name: Generic PnP Monitor
Monitor Model:
Monitor Id:
Native Mode:
Output Type:
Monitor Capabilities: HDR Supported (BT2020RGB BT2020YCC Eotf2084Supported )
Display Pixel Format: DISPLAYCONFIG_PIXELFORMAT_32BPP
Advanced Color: AdvancedColorSupported
Using DDisplay: Yes
WCG: Wcg Supported
Active Color Mode: DISPLAYCONFIG_ADVANCED_COLOR_MODE_SDR
Driver Name: C:\WINDOWS\System32\DriverStore\FileRepository\nvrfi.inf_amd64_d447ce988e6b8681\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nvrfi.inf_amd64_d447ce988e6b8681\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nvrfi.inf_amd64_d447ce988e6b8681\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nvrfi.inf_amd64_d447ce988e6b8681\nvldumdx.dll
Driver File Version: Unknown (Unknown)
Driver Version: 32.0.15.6614
DDI Version: Unknown
Adapter Attributes: HARDWARE_TYPE_GPU,D3D11_GRAPHICS,D3D12_GRAPHICS,D3D12_CORE_COMPUTE,D3D12_GENERIC_ML,D3D12_GENERIC_MEDIA
Feature Levels: Unknown
Driver Model: WDDM 3.2
Hardware Scheduling: DriverSupportState:Stable Enabled:True
Displayable: Supported
Graphics Preemption: Pixel
Compute Preemption: Dispatch
Miracast: Not Supported
Detachable GPU: No
Hybrid Graphics GPU: Discrete
GPU Mux Support: Development, None - Unknown Error
Power P-states: Not Supported
Virtualization: Paravirtualization
Block List: No Blocks
Catalog Attributes: Universal:False Declarative:True
Driver Attributes: Final Retail
Driver Date/Size: Unknown, 0 bytes
WHQL Logo'd: n/a
WHQL Date Stamp: n/a
Device Identifier: Unknown
Vendor ID: 0x10DE
Device ID: 0x2704
SubSys ID: 0xF2961569
Revision ID: 0x00A1
Driver Strong Name: oem17.inf:0f066de38f697566:Section026:32.0.15.6614:pci\ven_10de&dev_2704&subsys_f2961569
Rank Of Driver: 00CF0001
Video Accel: Unknown
DXVA2 Modes: Unknown
D3D12 Encode Modes:
Deinterlace Caps: n/a
D3D9 Overlay: Unknown
DXVA-HD: Unknown
DDraw Status: Disabled
D3D Status: Not Available
AGP Status: Not Available
MPO MaxPlanes: Unknown
MPO Caps: Unknown
MPO Stretch: Unknown
MPO Media Hints: Unknown
MPO Formats: Not Supported
PanelFitter Caps: Unknown
PanelFitter Stretch: Unknown

Card name: NVIDIA GeForce RTX 4080
Manufacturer: NVIDIA
Chip type: NVIDIA GeForce RTX 4080
DAC type: Integrated RAMDAC
Device Type: Full Device (POST)
Device Key: Enum\PCI\VEN_10DE&DEV_2704&SUBSYS_F2961569&REV_A1
Device Status: 0180200A [DN_DRIVER_LOADED|DN_STARTED|DN_DISABLEABLE|DN_NT_ENUMERATOR|DN_NT_DRIVER]
Device Problem Code: No Problem
Driver Problem Code: Unknown
Display Memory: Unknown
Dedicated Memory: n/a
Shared Memory: n/a
Current Mode: 2560 x 1440 (32 bit) (165Hz)
HDR Support: Supported
Display Topology: Extend
Display Color Space: Unknown
Color Primaries: Unknown
Display Luminance: Unknown
Monitor Name: Generic PnP Monitor
Monitor Model:
Monitor Id:
Native Mode:
Output Type:
Monitor Capabilities: HDR Supported (BT2020RGB BT2020YCC Eotf2084Supported )
Display Pixel Format: DISPLAYCONFIG_PIXELFORMAT_32BPP
Advanced Color: AdvancedColorSupported
Using DDisplay: Yes
WCG: Wcg Supported
Active Color Mode: DISPLAYCONFIG_ADVANCED_COLOR_MODE_SDR
Driver Name: C:\WINDOWS\System32\DriverStore\FileRepository\nvrfi.inf_amd64_d447ce988e6b8681\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nvrfi.inf_amd64_d447ce988e6b8681\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nvrfi.inf_amd64_d447ce988e6b8681\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nvrfi.inf_amd64_d447ce988e6b8681\nvldumdx.dll
Driver File Version: Unknown (Unknown)
Driver Version: 32.0.15.6614
DDI Version: Unknown
Adapter Attributes: HARDWARE_TYPE_GPU,D3D11_GRAPHICS,D3D12_GRAPHICS,D3D12_CORE_COMPUTE,D3D12_GENERIC_ML,D3D12_GENERIC_MEDIA
Feature Levels: Unknown
Driver Model: WDDM 3.2
Hardware Scheduling: DriverSupportState:Stable Enabled:True
Displayable: Supported
Graphics Preemption: Pixel
Compute Preemption: Dispatch
Miracast: Not Supported
Detachable GPU: No
Hybrid Graphics GPU: Discrete
GPU Mux Support: Development, None - Unknown Error
Power P-states: Not Supported
Virtualization: Paravirtualization
Block List: No Blocks
Catalog Attributes: Universal:False Declarative:True
Driver Attributes: Final Retail
Driver Date/Size: Unknown, 0 bytes
WHQL Logo'd: n/a
WHQL Date Stamp: n/a
Device Identifier: Unknown
Vendor ID: 0x10DE
Device ID: 0x2704
SubSys ID: 0xF2961569
Revision ID: 0x00A1
Driver Strong Name: oem17.inf:0f066de38f697566:Section026:32.0.15.6614:pci\ven_10de&dev_2704&subsys_f2961569
Rank Of Driver: 00CF0001
Video Accel: Unknown
DXVA2 Modes: Unknown
D3D12 Encode Modes:
Deinterlace Caps: n/a
D3D9 Overlay: Unknown
DXVA-HD: Unknown
DDraw Status: Disabled
D3D Status: Not Available
AGP Status: Not Available
MPO MaxPlanes: Unknown
MPO Caps: Unknown
MPO Stretch: Unknown
MPO Media Hints: Unknown
MPO Formats: Not Supported
PanelFitter Caps: Unknown
PanelFitter Stretch: Unknown

Card name: NVIDIA GeForce RTX 4080
Manufacturer: NVIDIA
Chip type: NVIDIA GeForce RTX 4080
DAC type: Integrated RAMDAC
Device Type: Full Device (POST)
Device Key: Enum\PCI\VEN_10DE&DEV_2704&SUBSYS_F2961569&REV_A1
Device Status: 0180200A [DN_DRIVER_LOADED|DN_STARTED|DN_DISABLEABLE|DN_NT_ENUMERATOR|DN_NT_DRIVER]
Device Problem Code: No Problem
Driver Problem Code: Unknown
Display Memory: Unknown
Dedicated Memory: n/a
Shared Memory: n/a
Current Mode: 1920 x 1080 (32 bit) (60Hz)
HDR Support: Not Supported
Display Topology: Extend
Display Color Space: Unknown
Color Primaries: Unknown
Display Luminance: Unknown
Monitor Name: Generic PnP Monitor
Monitor Model:
Monitor Id:
Native Mode:
Output Type:
Monitor Capabilities: HDR Not Supported
Display Pixel Format: DISPLAYCONFIG_PIXELFORMAT_32BPP
Advanced Color: Not Supported
Using DDisplay: Yes
WCG: Wcg Not Supported
Active Color Mode: DISPLAYCONFIG_ADVANCED_COLOR_MODE_SDR
Driver Name: C:\WINDOWS\System32\DriverStore\FileRepository\nvrfi.inf_amd64_d447ce988e6b8681\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nvrfi.inf_amd64_d447ce988e6b8681\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nvrfi.inf_amd64_d447ce988e6b8681\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nvrfi.inf_amd64_d447ce988e6b8681\nvldumdx.dll
Driver File Version: Unknown (Unknown)
Driver Version: 32.0.15.6614
DDI Version: Unknown
Adapter Attributes: HARDWARE_TYPE_GPU,D3D11_GRAPHICS,D3D12_GRAPHICS,D3D12_CORE_COMPUTE,D3D12_GENERIC_ML,D3D12_GENERIC_MEDIA
Feature Levels: Unknown
Driver Model: WDDM 3.2
Hardware Scheduling: DriverSupportState:Stable Enabled:True
Displayable: Supported
Graphics Preemption: Pixel
Compute Preemption: Dispatch
Miracast: Not Supported
Detachable GPU: No
Hybrid Graphics GPU: Discrete
GPU Mux Support: Development, None - Unknown Error
Power P-states: Not Supported
Virtualization: Paravirtualization
Block List: No Blocks
Catalog Attributes: Universal:False Declarative:True
Driver Attributes: Final Retail
Driver Date/Size: Unknown, 0 bytes
WHQL Logo'd: n/a
WHQL Date Stamp: n/a
Device Identifier: Unknown
Vendor ID: 0x10DE
Device ID: 0x2704
SubSys ID: 0xF2961569
Revision ID: 0x00A1
Driver Strong Name: oem17.inf:0f066de38f697566:Section026:32.0.15.6614:pci\ven_10de&dev_2704&subsys_f2961569
Rank Of Driver: 00CF0001
Video Accel: Unknown
DXVA2 Modes: Unknown
D3D12 Encode Modes:
Deinterlace Caps: n/a
D3D9 Overlay: Unknown
DXVA-HD: Unknown
DDraw Status: Disabled
D3D Status: Not Available
AGP Status: Not Available
MPO MaxPlanes: Unknown
MPO Caps: Unknown
MPO Stretch: Unknown
MPO Media Hints: Unknown
MPO Formats: Not Supported
PanelFitter Caps: Unknown
PanelFitter Stretch: Unknown


Auf bald


Xaing

Same issue here. Tried a multitude of things already:

- Setting affinity to keep cores free to be able to close the game (didnt work)
- Setting CPU limit to 90% (didn't work)
- Turning off all Nvidia settings (reflex, dlss, ..) didn't work
- ...


I've really come to the point where I won't be playing the game until this is fixed. 90% of my guild is doing the same.

This is a massive letdown for me (even though I LOVE the game).

I don't know who's in the wrong here (GGG or Windows update) but I only have the issue with POE.

PLEASE FIX THIS ASAP!

"

Risenpie#6306 wrote:

Same issue here. Tried a multitude of things already:

- Setting affinity to keep cores free to be able to close the game (didnt work)
- Setting CPU limit to 90% (didn't work)
- Turning off all Nvidia settings (reflex, dlss, ..) didn't work
- ...


I've really come to the point where I won't be playing the game until this is fixed. 90% of my guild is doing the same.

This is a massive letdown for me (even though I LOVE the game).

I don't know who's in the wrong here (GGG or Windows update) but I only have the issue with POE.

PLEASE FIX THIS ASAP!

I don't have any new information. I just figured bump the posts again and add one more account to the frustration. Haven't been able to fix it, it happens enough that it becomes frustrating to try and play. Only happens on POE for me. Going back to Baldur's Gate and Last Epoch for a bit. I know it's early access, but this makes it unplayable....literally. Really hope someone fixes this as I really like the game when I can play it.

I have the same problem althou im on intel i9 14gen win 10 latest drivers, msi 3060 gpu crashing almost constantly, sometimes chain crashing trying to just enter the game, crashing while changing zones and joining parties. Game is at this point unplayable.

Exactly the same issue with 4070S Ti and AMD 7800x3d. Was there an official response from GGG? I couldn't find one.

Same here, 24H2, 7800x3d & 4080S, all drivers are up to date. 20 or 30 freezes on loading screens at this point.

Same issue here. Crashing which completely locks up my PC. I have started using affinity in the task manager to remove 3-4 cores from the PathOfExileSteam.exe process; this has stopped my PC from freezing, but will still cause PoE2 to crash to desktop (and also decreases performance, obviously).

Specs:
Win11 - 24H2 (Clean install)
9800X3D
RTX 3090
64GB (2x32GB) KLEVV CRAS V RGB DDR5 @ 6000MHz
Samsung 990 Pro - 4TB PCIe 4.0 M.2

All drivers up-to-date
Most recent BIOS
All hardware currently at stock speeds.

This issue is specific to PoE2, I have no problems running any other games.