PoE 2 Steam Version - 0 Points

Hello!
I bought a steam version of PoE 2 and still have 0 points. Also send a game as a gift to my wife and she have 300 points and everything cool, but i have 0 points =(
Also want to buy next lvl packs to get more points, but this problem is preventing me rn. How can i fix it?
Thank you!

Also mailed about tihs problem few days ago to support@grindinggear.com and got this

same problem here, wrote support like a day after the purchase and when i saw that the points/mtx didnt appeared, 0 answere so far.

Same situation as you too.
Bought from Steam and 0 mtx coins/points since day 1 of early access.
No announcement or whatever so from them.
Their email like you said is FULL.

still no answere and im shortly before wanting a refund for it. it kinda pisses me off on that part

Staff moved this post into another sub forum so i hope they know about the problem

instead of moving the thread they should finally answere or refund the money it kinda ticks me off that after a week theres no answere at all regardless where and i want to recive a sort of extra for such an delay of all that since its money they got and probly used already as well

I have the same, bought the €30,- version, linked steam account and no point up till now