Twitch drops applied to wrong account

Hi All,

I have a problem with my twitch drops applied to the wrong merged account.
- I didn't realize i had an old POE account linked to my steam account, so i created a new one
- When linking my steam account, it told me it would merge my old and new POE accounts, i linked them
- I then linked my twitch to my new account, drops were redeemed on the new account
- Logged into POE2 for the first time, looks like it's using the old account
- I tried linking my twitch account to the old account, but there are no redeems (because it was applied to the new account)

Is there anything I can do to move the drops onto my old POE account? Thanks in advance
Last edited by Psi_Borg#7491 on Dec 8, 2024, 11:46:29 AM
Last bumped on Dec 14, 2024, 11:13:34 AM
Have the same exact problem because of the same situation.
Same problem, hopefully this gets fixed.
Same here.
Same issue here. I have sent an email to support@grindinggear.com, but I imagine they are swamped.
I have a similar issue. I played POE on PS a bit, and am now playing POE 2 from Steam, I figured the crossplay/progression would share my earned/claimed twitch drops across both platforms, but they seem to have only been claimed for my PS account. Connecting my steam account to twitch does not show any earned/claimed twitch drops.
I just ran into the same issue, both accounts are linked together but they dont show available to the one that it shows is loggin in the early access.
Having the same issue.....
Devs pls fix this issue
Same problem here, drops were sent to wrong account i didnt know existed, linking old and current account did not help. Contacted support, hoping for answer soonish.
Sent a mail to support close to a week ago, no response. I get that they're probably swamped, but i'm not sure if i was supposed to at least even get an automated "we received your email" message :/

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