POE 2 Complete PC Freeze while loading screen

Same, happened when I entered Clearfell for the first time. PC froze, no sound.

Steam version, Win 11 24H2
7800X3D
4080 Super, 566.36 drivers
32 GB RAM, 6000 MHz, OC
Asus Rog Strix B650E-F

Played on DX12 for the first time, FPS capped to 165, crashed, then switched to Vulkan and capped FPS to 120, played for 6 hours without a crash. I noticed that when loading into any area, my CPU heats up to 82c+, when usually it's around 60-64 while gaming, so my guess it's a shader compilation issue.

Same issues as described in this thread. Hard lock of my PC until I hard reset it.

Exactly the same issue. Disabled multithreading as mentioned in this thread, seemed to be working fine so far. Will report back if it happens again.

Windows 11 24H2
7800X3D
3080 10G
64GB RAM @6k MHz

i have the same issue 3060 I5 12400F

If you're freezing on loading screens and you're using Windows version 24H2, and especially if you have an AMD CPU, then it's likely due to an issue with Windows 24H2 and it affects numerous games including Path of Exile 1 and 2.

Turning off "Engine Multithreading" in-game will "fix" the problem because it stops pathofexile.exe from using all your CPU, which is what causes the system to freeze. It's a huge overkill though because you are massively reducing your frame rate by only running on 1 core.

I've had this issue since around April 2024 when 24H2 was released to the general public for testing. I use BES CPU Limiter to reduce what PoE can use by a few percent so it can't hit 100% CPU, and I've not had any further issues.

For BES steps if you want to try it out:

1. Download BES CPU Limiter.
2. Unzip it, and run the .exe.
3. Launch Path of Exile 2 and stay on the log-in screen.
4. Go back to BES, and press the "Target" button.
5. Find pathofexile.exe in the list, select it, and press the "Limit this" button.
6. Set the slider at the bottom of BES between -2% and -5% (I would recommend -5%).

The task bar icon for BES should turn into a red square, Path of Exile 2 should be coloured in orange in the list inside BES, and it should say "Foe". See here for an example. Try anything between -2% and -5% (as mentioned I'd recommend -5% as -2% may not be enough to stop the system freeze).

There are other methods you can use if you don't want to use BES, such as setting the pathofexile.exe affinity in Windows Task Manager (through the Details tab) to use less CPU cores. You can also use something like Process Lasso to do the same thing, or reduce the maximum CPU usage of your system through Windows power options.

Same issue here happens when entering an instance.

GTX 1660
Intel i7-10750H

Event log:

------------------------------------------------------------------------------
Log Name: System
Source: Microsoft-Windows-Hyper-V-Hypervisor
Date: 2024-12-07 3:19:36 PM
Event ID: 167
Task Category: None
Level: Warning
Keywords: (70368744177664)
User: SYSTEM
Computer: MSI
Description:
The hypervisor did not enable mitigations for side channel vulnerabilities for virtual machines because HyperThreading is enabled. To enable mitigations for virtual machines, disable HyperThreading.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Microsoft-Windows-Hyper-V-Hypervisor" Guid="{52fc89f8-995e-434c-a91e-199986449890}" />
<EventID>167</EventID>
<Version>0</Version>
<Level>3</Level>
<Task>0</Task>
<Opcode>0</Opcode>
<Keywords>0x8000400000000000</Keywords>
<TimeCreated SystemTime="2024-12-07T13:19:36.9791717Z" />
<EventRecordID>2424</EventRecordID>
<Correlation />
<Execution ProcessID="4" ThreadID="8" />
<Channel>System</Channel>
<Computer>MSI</Computer>
<Security UserID="S-1-5-18" />
</System>
<EventData>
</EventData>
</Event>
----------------------------------------------------------------------------

Log Name: System
Source: Microsoft-Windows-Kernel-Power
Date: 2024-12-07 3:19:51 PM
Event ID: 41
Task Category: (63)
Level: Critical
Keywords: (70368744177664),(2)
User: SYSTEM
Computer: MSI
Description:
The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Microsoft-Windows-Kernel-Power" Guid="{331c3b3a-2005-44c2-ac5e-77220c37d6b4}" />
<EventID>41</EventID>
<Version>10</Version>
<Level>1</Level>
<Task>63</Task>
<Opcode>0</Opcode>
<Keywords>0x8000400000000002</Keywords>
<TimeCreated SystemTime="2024-12-07T13:19:51.6687498Z" />
<EventRecordID>2438</EventRecordID>
<Correlation />
<Execution ProcessID="4" ThreadID="8" />
<Channel>System</Channel>
<Computer>MSI</Computer>
<Security UserID="S-1-5-18" />
</System>
<EventData>
<Data Name="BugcheckCode">0</Data>
<Data Name="BugcheckParameter1">0x0</Data>
<Data Name="BugcheckParameter2">0x0</Data>
<Data Name="BugcheckParameter3">0x0</Data>
<Data Name="BugcheckParameter4">0x0</Data>
<Data Name="SleepInProgress">1</Data>
<Data Name="PowerButtonTimestamp">133780511502484667</Data>
<Data Name="BootAppStatus">0</Data>
<Data Name="Checkpoint">1</Data>
<Data Name="ConnectedStandbyInProgress">false</Data>
<Data Name="SystemSleepTransitionsToOn">1</Data>
<Data Name="CsEntryScenarioInstanceId">1</Data>
<Data Name="BugcheckInfoFromEFI">false</Data>
<Data Name="CheckpointStatus">0</Data>
<Data Name="CsEntryScenarioInstanceIdV2">1</Data>
<Data Name="LongPowerButtonPressDetected">false</Data>
<Data Name="LidReliability">false</Data>
<Data Name="InputSuppressionState">0</Data>
<Data Name="PowerButtonSuppressionState">0</Data>
<Data Name="LidState">1</Data>
<Data Name="WHEABootErrorCount">0</Data>
</EventData>
</Event>

same happened to me, party doing this issue, when i play allonje nothing happened, when i play in party GG

Same Issue,
loading screens freeze the whole PC
can't even Alt+F4 or Ctrl+Alt+Del

Steam version
Windows 11 24H2
RTX4070
RAM 32GB
DX12

Same issue here.

Happened on first load (didn't even make the title screen) then now when loading clearfell for the first time.

PC is literally brand new (came in yesterday, played other games and tested)

Ryzen7 9700X
GeForce RTX4070 super Ti
32GB 6000mts

7800x3d
4070

same problem. fixed with using vulkan instead of dx12. 3 hours - good flight, i hope it will keep good, dont wonna to install 23h2 (idk even how it to do)