POE 2 Complete PC Freeze while loading screen

"
treigzak#1753 wrote:
Turns out my 4080 got bricked 3 weeks ago when i started hard crashing in PoE 2.

In the first 3 weeks from launch, the game played flawlessly. Then instability suddenly came from nowhere. Some times i could play for long, some times i would crash immediately when loading.

Other programs that used the GPU began to also hard crash the system in the same way, with the same randomness.

Reverted to a 1070 and stuff at least works again.

Hopefully its not PoE 2 bricking everyones GPU.


Your 4080 did not get bricked because of peo2.
I also downgraded to 23H, it seemed to fix the issue at first but after a while crashes are back and much more frequent than before.
I crashed/freezed more than 10 times in a few hours
Just bumping this
Happens to me too. Yesterday had this like 6 times and I'm waiting for fix.
2 weeks ago, I was also having regular game freezes on loading screens about 3 times per hour of play that would in turn require multiple log in to resolve, as I would freeze again on login loading screen/character loading screen/waypoint loading/2-3 steps after waypoint. It doesn't lead to a hard crash.

Before that I've tried most of the recommendations that don't involve BIOS update and BES limiter. Such as clearing shader cache, turning off cores, setting priority on task manager, bought a laptop fan stand, reinstalled but those didn't work. (Clearing shader cache at least smooths out the login loading screen)

After some patches/hotfixes in relation to crash fixes and getting annoyed with the persistent game freezes. I tried the following and it somehow worked.

I deleted the configuration dump file in the Documents/My Games/Path of Exile 2. Clear shader cache (again). Also in Windows Setting>Graphics Settings>Graphic Performance Setting and find POE2, setting it to High Performance.

Started the game. All settings in game reset to default (including keybinds) and didn't freeze (and looked amazing). Pressed F1 to look at the graphs and the VRAM looks like a reasonable number. Re-do all the performance related option setting changes like capping fps etc. (Noticed it defaulted to DX12, when I was freezing hard when I manually set to DX12 previously). Also played around with some settings on Nvidia control panel after that. Mostly setting them as app controlled.

I'm using a Gigabyte A7X1 laptop, no mods:
AMD Ryzen 9 5900HX
Nvidia GeForce RTX 3070
16GB RAM
Win 10 Home 22H2

I suspected this is because I play Poe1 on Steam client. When I purchased the EA late and they ran out of Steam Keys, support suggested that I play on standalone. I played with game freezes on standalone, then moved to steam client and this led to duplicate files that needed to be manually cleaned up.

Hope this helps someone.
Experienced this freeze now for the first time after upgrading my hardware. Played for 70 hours withuot a freeze with my old i5-12600k CPU, after upgrading to a 9800X3D I've gotten more lagging just after entering a map and now recently a complete CPU freeze where I had to hard reboot. Same 4070 rtx graphic card as before so not the issue.

Specs
AMD Ryzen 9800X3D
32GB DDR5 Ram
Nvidia 4070 rtx
Win 11 24H2
Last edited by graffz#6874 on Jan 8, 2025, 6:05:23 AM
343
Start the game with argument: "--crash-upload". This will send the crash dumps located in ...Documents\My Games\Path of Exile 2\poe2_production to GGG server. Unfortunately, after the upload all the dumps will be deleted, so I suggest you to make a copy of them just in case.
Still not fixed? Wow.
PoE2: A good, giving game
"
Still not fixed? Wow.


Maybe we all get it wrong, and it's all about RNG afterall..
We just need an item with the mod "Reduce chance of crash by xx%"
Last edited by drx#8804 on Jan 8, 2025, 11:53:04 AM

Report Forum Post

Report Account:

Report Type

Additional Info