Hard crashing PC locks up

Dear Developers,

I’m one of the many frustrated players who has spent countless hours (40+ at this point) sifting through the 700+ pages of forum threads, trying every suggested solution—unfortunately, all to no avail.

Is it possible to receive the service we paid for, or should we — this small group who invested in early Alpha access but remain unable to play, feeling increasingly disheartened and betrayed by the ongoing silence — simply move on to other games while our friends enjoy a seamless experience?

I sincerely hope you address these concerns within the foreseeable future (hopefully before the Christmas season of 2025).

Tired regards,

Obligatory:
Win 23H2 (Clean install)

"

xqflint#0181 wrote:

Guys.. I´m on xbox... I don´t even have the ability to change my OS version and am having exactly the same issue. This has nothing to do with your windows version.

Exactly.

I sideloaded Bazzite(Fedora-linux) and had the same issue.

It's not a Windows thing.

GGG - When will get all my map/atlas DC waystones back from the all the DC's?

"

Wellgosh#3093 wrote:

Dear Developers,

I’m one of the many frustrated players who has spent countless hours (40+ at this point) sifting through the 700+ pages of forum threads, trying every suggested solution—unfortunately, all to no avail.

Is it possible to receive the service we paid for, or should we — this small group who invested in early Alpha access but remain unable to play, feeling increasingly disheartened and betrayed by the ongoing silence — simply move on to other games while our friends enjoy a seamless experience?

I sincerely hope you address these concerns within the foreseeable future (hopefully before the Christmas season of 2025).

Tired regards,

Obligatory:
Win 23H2 (Clean install)

Fallen on deaf ears unfortunately.

I'm still having issues as well. Last time I tried loading up the game (which at this point is about 2 weeks ago), I got into my hideout (surprisingly), and the moment i started a map, clicked on the portal.. the grinding gears came to a halt and my entire system froze. Had to hard reboot.

Not doing that anymore.

We need fix man, I am just sitting watching others play, that's sad

Only thing that worked for me is turning off engine multithreading..but playing on 14 fps is hard..

7800X3D
3070TI

To those who are asking me about their legal rights/options in EU and UK:

I cannot send private messages because I have not finished Act 1 and will not finish Act 1 while this problem continues. I won't risk my PC for that.

I cannot write it here on the open because that's what got me banned for 3 days. (Well 1 for the first post with Steam account, +2 for the second post with the original PoE2 account)

I would write it if they let it stay up and only ban me instead but since they are deleting the post as well it serves no purpose.

Furthermore, I ask anyone who sees this message to please give a negative review for Path of Exile 2 on Steam.

"

I cannot write it here on the open because that's what got me banned for 3 days. (Well 1 for the first post with Steam account, +2 for the second post with the original PoE2 account)

I think banning you for informing others about their legal rights is enough we need to know about GGG handling this situation..

"

Kalyqto#0776 wrote:

"

I cannot write it here on the open because that's what got me banned for 3 days. (Well 1 for the first post with Steam account, +2 for the second post with the original PoE2 account)

I think banning you for informing others about their legal rights is enough we need to know about GGG handling this situation..

To be fair I first thought they warned me for telling others to also post their negative reviews here as a separate post but when I removed that portion and reposted I got the ban.

Getting it extended was 100% on me though. Although I cannot fathom why they did not ban the linked account together with the main account, other than giving them a reason to extend the ban when I post from it.

Naturally I can't even talk with support because I cannot send DMs...

Furthermore, I ask anyone who sees this message to please give a negative review for Path of Exile 2 on Steam.

My first impression of the game was in the form of a complete PC freeze where I had to shut down. A few kind people in these threads posted an affinity "fix" so that along with other tweaks allowed me to play for about 40 hours. I guess I was lucky.

The game obviously has a lot of other serious issues, but to leave this one unmanaged to the extent that they have is completely incomprehensible.

I blame GGG for triggering me personally to become a troll, and they removed several posts. Alright, maybe that's on me. But I am not angry about all this as much as exasperated. Why go about conducting your (GGG) business this way?

The game has a lot of potential but when you play enough of it the honeymoon phase will end and you won't even think twice about stepping away until they fix it.