Congratulations on NOT being transparent, GGG. This would cost you nothing.
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New FAQ update states that the cummulative lifetime support ended when the PoE 2 packs launched. What does lifetime support even mean, anyway?
Thats not the bad part. The bad part is not being transparent about this from the beggining, since many people, me included, bought the support packs to hit the 480$ mark(was 20$ short) so i could gift the key to a friend. If we had this info from the beggining, i wouldn`t be mad about this, but this feels like a rug pull. Again, what does lifetime support even mean if it has a deadline? Images as proof of date of change. Imgur link Last bumped on Dec 4, 2024, 8:52:09 AM
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Fair point OP, I checked and it truly is recent change.
Try to email support with those 2 screenshots, and claim that you believe to meet this 480$ treshold. I just hope they can get to you before EA release so your friend gets the key in time. I feel pretty, Oh, so pretty,
I feel pretty, and witty and gay, And I pity Any girl who isn’t me today! | |
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Except it was obvious? Worked like that during the previous early access and people have been preaching the exact same thing for weeks before the stream happened. We just didn't knew the exact threshold.
People really need to learn how to read properly. |
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How am i supposed to read something that wasn't written? Thats the whole point of this post, that it was changed AFTER the packs were released. Cmon dude.
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You could have just send a question to support if you werent sure. If you didnt spend the points you can always ask for chargeback.
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" You're supposed to read their mind |
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If you are from the EU, you can pressure them into providing you with a refund, because I think it would technically be illegal here. You are not allowed to change the terms and conditions of a product after it has been purchased under previous terms and conditions. A timeline was omitted at the time of your purchase, therefore you are within your rights to claim a refund.
For reference, I bought a GPU with a D4 digital bundle from a company last year, but the listing at the time of purchase did not match their current listing and my digital download was initially denied. I then sent them a screenshot that I made prior, showing that it wasn't my fault but their own, and I got my bundle without any further hassle. You can always check if waybackmachine created a snapshot, if you are unable to produce one. Gaming PC: Win 11, 7600X3D, RTX 4080, 32GB DDR5-6000 CL30, 7000 MB/s SSD, 850W, 3840x2160p 120Hz
Streaming PC: Win 11, i5-12400, RTX 4060, 32GB DDR5-6000 CL36, 7000 MB/s SSD, 450W, 1920x1080p 60Hz |
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Do you guys EVER stop complaining?
My most hated game.
My most favorite game. Such is the duality of man. |
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" The provided IMGUR link has a snapshot of the wayback machine. It was changed today. |
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" Yes, I noticed that after I posted, and was pleasantly surprised. Gaming PC: Win 11, 7600X3D, RTX 4080, 32GB DDR5-6000 CL30, 7000 MB/s SSD, 850W, 3840x2160p 120Hz
Streaming PC: Win 11, i5-12400, RTX 4060, 32GB DDR5-6000 CL36, 7000 MB/s SSD, 450W, 1920x1080p 60Hz |
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