EA pack not removed after Steam refund
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I am trying to upgrade my EA bundle to a pack not available on Steam and after a back and forth with support decided to refund via Steam with the plan of repurchasing on the POE site. It has been almost a day and my POE account still has not had my Steam purchase removed (despite it going through on Steam) does anyone have any experience with how long this takes?
Last bumped on Nov 28, 2024, 11:59:14 AM
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Hey there, I'm sorry to hear that! Could you please email us at support@grindinggear.com so we can look into this matter for you?
We're currently going through a large volume of tickets at the moment, so our response times may be longer than usual. We're sorry for any inconvenience this may cause. |
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Thanks for the quick response, I will reach out to support again to get this resolved.
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