Bought on Steam POE2 supporter pack

4h since payment was done, no points or access
Hey guys,

We're experiencing a bit of a delay in Supporter Pack purchases made through the Steam Store. We apologise for any inconvenience this may cause.

If these still don't appear later today, please contact our support team at support@grindinggear.com.
How many hours you guys received the supp pack bought in ur steam? its been 4 hours and i haven't gotten mine yet, i already have the receipt sent by steam. =(
hi
i bought a pack like 10 hours ago from steam but did not get it. i sent a email to support team. still waiting for it to show up.
thanks
bought the Faridun pack from steam 2hrs ago, and still not getting it on my account. got steam reciept from the purchase.
I bought King of the Faridun Supporter Pack from steam 2,5 hours ago. My steam account is linked and I have not recevied the anything on my account.
Last edited by remohheles#0989 on Nov 22, 2024, 9:58:40 AM
Same story here, my poe brothers, I think the cause was a high amount of purchases that will take time to process.
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Cameron_GGG wrote:
Hi Exiles, We're experiencing a bit of a delay in Supporter Pack purchases made through the Steam Store completing, sorry for the inconvenience. If these still don't appear later today, please contact our support team at support@grindinggear.com.

Thank you all for your support!


Still waiting for mine and support@grindinggear.com hasn't responded neither.

Mine was bought 16 hours ago.
Last edited by icantwait#6783 on Nov 22, 2024, 10:30:30 AM
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h0l0c0z#2255 wrote:
bought the Faridun pack from steam 2hrs ago, and still not getting it on my account. got steam reciept from the purchase.

Rookie Number my dude. 12h for me and above that i sent and email to support team like 3 hours ago. they are Radio Silence.
Same problem here, We'll just have to wait for them to resolve this.

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