Help and Information - Will not receive verification code t registered email address! Please help! - Forum

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Pix_2020 wrote:

Well it has happened to me not very often but now it has happened again.

When i tried to log into the game again, i was presented with this dialog to input a verification code which - supposedly - was sent to my registered email address.

Most likely this happened because i had to reboot my router/internet connection!?!

I've checked my email account as well the spam folder. N email was received even after several tries to resend the code.

What can i do?

P.S.: As you can see login into the website works without any hassle.

Hiya, unfortunately this can sometimes be due to a delay in the code being received or your mailbox possibly blocking it. However, I would suggest adding support@grindinggear.com to your email address contact list as well as check your spam/junk folder just in case.

If you are still having issues receiving your verification code please send an email to support@grindinggear.com (if you have not already done so) and we will be happy to look into this further for you.

Posted by
Nichelle_GGG
on Sep 18, 2024, 4:42:41 PM

Grinding Gear Games

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Hey there,

If you have not already done so, could you please email us at support@grindinggear.com so we can look into this matter for you?

If you could please include your account name and 2-3 character names that would be greatly appreciated. :)

Need help with anything? Feel free to contact us via support@grindinggear.com :)

Will not receive verification code t registered email address! Please help!

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