Game crashing to desktop, like many others
UPDATE: Fixed after changing thermal paste (CPU & GPU)
Hello, I am having the same issue as many others here, crashing to desktop without error message, nothing useful in Windows Event Viewer except drivers having to restart. I just returned to PoE on my brand new PC, all upgrades except PSU and GPU. Because of this I have been troubleshooting and stress testing my new system relentlessly for days, thinking maybe it's just unstable, since I'm also getting DirectX/Vulkan crashes in Baldur's Gate 3, but at this point I am running out of ideas. Specs: CPU: Ryzen 5 5500 6-cores 12-threads RAM: 16GB DDR4 3200MHz CL16 GPU: MSI Gaming X GTX 1070 8GB VRAM PSU: Thermaltake Hamburg 530W MOBO: ASUS Prime B450M-A II SSD: TeamGroup 1TB M.2 NVMe Things I've tried: Verifying game files Reinstalling PoE Trying every possible in game setting, all three renderers Trying 5 different NVIDIA drivers, fresh install with DDU Reinstalling audio drivers Giving PoE admin perms Deleting shader cache, increasing cache size to 100GB Turning off all overlays Underclocking GPU with MSI Afterburner Updating Windows Updating everything in Windows Store Checking system files for corruption with SFC Checking SSD with Windows chkdsk Disabling DOCP/XMP Checking RAM with memtest86 Physically reseating all hardware Buying & installing new case fans to help with temp (highly doubt it's overheating at this point, but I'm gonna reapply thermal paste soon anyways) Assigning GPU to PhysX in NVIDIA Control Panel Excluding PoE from Firewall & Windows Defender Flashing new BIOS onto GPU Uninstalling MSI Afterburner Probably more that I just can't remember anymore. Since all my hardware is brand new and tested I thought maybe it's the PSU or GPU that's the culprit, but my PC never shuts down, only crashing to desktop - so it's probably not the PSU. My GPU is some 7 years old, but it was working perfectly a few leagues ago on my older PC, and now I even have it underclocked -100MHz core, -500MHz memory, on lowest in-game settings. My CPU and GPU temps reach around 70-75C currently, and I can't even go into any league mechanic without crashing. Looking at how many people are having similar issues with various systems I don't think this is on me anymore. Checking forums, patch notes, and logging in just to crash after 3 minutes has become part of my daily routine, but I can't actually play sadly. Here's a screenshot of my game crashing since GGG asked for it: As soon as too many things appear on the screen, the game client is toast. Last edited by Infernado_#6208 on Sep 9, 2023, 12:20:18 PM Last bumped on Sep 12, 2023, 11:17:19 AM
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Im having the same problem after this patch. Cant play the game atm.
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I am also having this problem, my game cannot complete a map without crashing. Very Sad :(
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im having the same problems it usually when that lightening gfx is on the screen like you see in that screen shot I have a good gpu and cpu idk what the issue is
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Constant crashing to desktop with any renderer tryed all 3. Cant do TOTA because boom screen freeze and crash asap. Crashing in maps to. Literaly cant play the game. There goes my weekend i guess.
Last edited by bronnson144#4336 on Sep 8, 2023, 3:21:55 AM
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When you guys say crash, does your game just freeze completely then closes? because thats whats been happening with my game, I'm doing a map then out the blue the game halts freezes and crashes to desktop
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" Yes, exactly. No error message with DirectX and some device lost or something with Vulkan. Although I tested mostly with DX12 as that has the best performance for me. |
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" Oh well I only tested with my Spark build so idk if it's related to lightning effects. |
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Exactly the same here. I've literally done everything I can.
I lose all my portals to constant game crashes and by constant I mean it stays running maybe 10 seconds before I crash to desktop. 100% unplayable at the moment. Last edited by difforz#0286 on Sep 8, 2023, 11:43:11 AM
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Same. + other problems like missing textures, invisible mobs, etc.
Ryzen 5 1500X, 16GB RAM, Radeon RX 580 IGN: MyOtherRangerDied // DontBeStupidAndDieAgain // GenericSporkerWitch
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