Refund?

Can I ask for a refund for a skin I purchased just now. I thought the blink skin effect works on frostblink gem I thought wrong. I would spend it on other things that will work. Thank you
Last bumped on Dec 10, 2024, 2:32:39 PM
We typically do not provide refunds or exchanges for purchased microtransactions, but our team can consider making some exceptions on a case by case basis. Please feel free to contact us at support@grindinggear.com about that.
Should I use my yahoo account? I dont know how to send messages through this site
Yep! If you can send us an email through the email client of the address associated to your Path of Exile account, we can help you out here :)
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Owwaahhh wrote:
Should I use my yahoo account? I dont know how to send messages through this site


you have to use the e-mail used / connected to your PoE account or else it will be ignored.
Done sirs. Thank you for a very quick response much appreciated!
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Owwaahhh wrote:
Done sirs. Thank you for a very quick response much appreciated!


if you for some reason need to contact GGG support via the web site, you can do that here -->
https://www.pathofexile.com/account/view-profile/support
Click "PM"
Can I send my concern here also just to be sure?
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Owwaahhh wrote:
Can I send my concern here also just to be sure?


I don't think that is a good idea. You only use the web site option as a last resort if there is any "e-mail" issues.
Hello! I was trying to show my friend all the cool cosmetics you guys offered on Xbox series x. I was showing them the previews of the cool skins and accidentally spent 420 coin on an outfit I didn’t have any interest in buying. I was trying to get my friend excited to get poe 2. Please tell me there is a way to get my coin back

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