Happy Holidays! Get a Free Polaris Mystery Box!

Thanks for stylish black boots to supplement my B/W design.
Thank you for the cool white portal! ♥
Merry Christmas!
i dont see any free box ... :(
me too, only 25/12 ? :(
big thx to support for no help
It's not "free"
It's charged me 30 coins from the in-game shop.
Last edited by AllGamer#5629 on Dec 26, 2019, 8:25:33 AM
I'm having the same issue where it is showing as a paid service, not a free gift. In order to receive the gift, do you need to make a purchase in the shop first? I'm FTP and wondering if the lack of previous purchase affects the redemption of the gift.
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Watchurstep_ wrote:
I'm having the same issue where it is showing as a paid service, not a free gift. In order to receive the gift, do you need to make a purchase in the shop first? I'm FTP and wondering if the lack of previous purchase affects the redemption of the gift.


I dunno, it only said the requirement is to have the account created before today.

...and my account is super old as you can see from Original Beta.

I'm a supporter, also purchased various other cosmetic before, so I do not think that is part of the requirement.
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AllGamer wrote:
"
Watchurstep_ wrote:
I'm having the same issue where it is showing as a paid service, not a free gift. In order to receive the gift, do you need to make a purchase in the shop first? I'm FTP and wondering if the lack of previous purchase affects the redemption of the gift.


I dunno, it only said the requirement is to have the account created before today.

...and my account is super old as you can see from Original Beta.

I'm a supporter, also purchased various other cosmetic before, so I do not think that is part of the requirement.


I'm not sure then what is going on. I have read through some posts and watched some videos. I don't have a tab for my MTX and also don't have a redeem button. I have also tried logging out and back in. I will give it a bit before contacting support to see if anyone else finds a work around.
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AllGamer wrote:
It's not "free"
It's charged me 30 coins from the in-game shop.


The requirement for the free box is to just open the shop's page from inside the game client. If you navigated to the box in the shop and clicked on "buy" then yes, you bought a box for 30 coins. In any case, to make sure: check the amount of boxes you have in your mtx tab (first row, right on the top).

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