Technical Support - EU Latency/Connectivity Issues [Deutsche Telekom/1&1] - Forum

So can we please get ANY statement from GGG: -Is it in your (GGG) hands to change anything? -Or are the problems related to a 3rd party partner of you? -Are you (GGG) in negotiations with our ISPs? -Or don't you (GGG) want to pay for transit? -Can we do anything? Like start a petition to our ISP? a related link in en: https://qz.com/187034/how-the-internet-works-and-why-its-impossible-to-know-what-makes-your-netflix-slow/	Posted by Ohminger#2322 on Jun 26, 2019, 4:30:59 PM Quote this Post
" nyderic wrote: Just got off the phone with Telekom again. After 3+ weeks of almost daily contact i got in contact with someone who actually had a fucking clue. He actually looked at the WinMTR logs i sent him and looked through this thread and saw all the other WinMTR logs. It's a peering issue and they have no interest whatsoever in fixing it. Their best solution: start a forum or facebook thread and get as many people as possible to post, so maybe, just maybe, one of the people from Telekom will look at it and do something. People have tried that for many years though and it doesn't help at all. Simply put: if you're stuck with Telekom, 1&1 and whoever else uses their network, then you're simply fucked and can't play PoE without a VPN. My advice: cancel your Telekom account anyway. Vote with your wallet. German internet is a fucking joke and it'll never get better as long as Telekom has a monopoly. well then... Since my contract lasts some time, its time to say Goodbye PoE.	Posted by Mihawkdracule#7287 on Jun 26, 2019, 4:40:02 PM Quote this Post
" nyderic wrote: Just got off the phone with Telekom again. After 3+ weeks of almost daily contact i got in contact with someone who actually had a fucking clue. He actually looked at the WinMTR logs i sent him and looked through this thread and saw all the other WinMTR logs. It's a peering issue and they have no interest whatsoever in fixing it. Their best solution: start a forum or facebook thread and get as many people as possible to post, so maybe, just maybe, one of the people from Telekom will look at it and do something. People have tried that for many years though and it doesn't help at all. Simply put: if you're stuck with Telekom, 1&1 and whoever else uses their network, then you're simply fucked and can't play PoE without a VPN. My advice: cancel your Telekom account anyway. Vote with your wallet. German internet is a fucking joke and it'll never get better as long as Telekom has a monopoly. i have internet from 1&1 losers. download is a joke... and its not possible to switch to cable. i have VPN for most countries. and it doenst help. you have same sh*tty lag every few sec. but remember that i have no lag in diablo3 and other games.... so yes. its ggg`s fault. and i have only lag since last week...	Posted by Riorrrrrr#7600 on Jun 26, 2019, 4:48:26 PM Quote this Post
Same here as well.	Posted by Einhaerjar#0516 on Jun 27, 2019, 3:26:32 AM Quote this Post
Its 3 pm in germany and the game becomes unplayable again. Still no statement from ggg. Time to move to a different game.	Posted by Zeronemo#6195 on Jun 27, 2019, 9:15:12 AM Quote this Post
Same issue here as well. My internet provider is deutsche telecom. At my parents house I have no problem playing with an old notebook. At my home with better internet connection and much better pc I have lag spikes in some instances. I always reset the map or my hideout and suddenly its fine again. Normally I have like 12ms and some instances spike from 40 to 200 and more. The last few days it was wprse than ever. Game is hardly playable when I have to reset every second instance and loose many portals on my maps. Please find a solution for this. Take my energy!	Posted by Trapt_oO#6648 on Jun 27, 2019, 10:40:24 AM Quote this Post
Hey guys, same issue for me. Legion start was fine, around 30ms on Frankfurt /Amsterdam. Since friday June 14 its not really playable for me anymore. I was in contact with my ISP "Deutsche Telekom", they see no issues. They said the the bad weather in my region could have been the issue for a few hours but that weather excuse was 2 weeks ago. The lag and complete freezes occure random. When I stand around in my hideout its fine, the moment I start moving it is a short lag. After that I got spikes every few seconds. Peeks from 30ms up to 600ms. All the other games, programms are fine till I start up PoE. PC is up to date, same for my router (fritz box). Please look into it GGG. Thanks Last edited by Ripthzweswau#5399 on Jun 27, 2019, 12:47:28 PM	Posted by Ripthzweswau#5399 on Jun 27, 2019, 12:46:44 PM Quote this Post
" Ripthzweswau wrote: Hey guys, same issue for me. Legion start was fine, around 30ms on Frankfurt /Amsterdam. Since friday June 14 its not really playable for me anymore. I was in contact with my ISP "Deutsche Telekom", they see no issues. They said the the bad weather in my region could have been the issue for a few hours but that weather excuse was 2 weeks ago. The lag and complete freezes occure random. When I stand around in my hideout its fine, the moment I start moving it is a short lag. After that I got spikes every few seconds. Peeks from 30ms up to 600ms. All the other games, programms are fine till I start up PoE. PC is up to date, same for my router (fritz box). Please look into it GGG. Thanks Same here. Sometimes (aprox 20%) after relogging or porting out of a map and back in the map it's good but 80% random spikes. Help!	Posted by TehZett#0733 on Jun 27, 2019, 1:03:34 PM Quote this Post
same issues here... isp guess... deutsche telekom sad :-( PLZ GGG do something	Posted by XTremeT#1452 on Jun 27, 2019, 1:04:56 PM Quote this Post
I am done with GGG. Farewell.	Posted by Deleted on Jun 27, 2019, 1:10:22 PM