Technical Support - EU Latency/Connectivity Issues [Deutsche Telekom/1&1] - Forum

" exsvar wrote: https://pastebin.com/YYTbKEZ6 this is the latest MTR. ae5.cbs01.xn01.fra01.networklayer.com listing around %40 loss? This is really frustrating, i'm experiencing lag spikes even in EU dead hours (mid day). this is how it looks in game, in a low level zone and ultimately; https://imgur.com/a/9ZZJ5PD This looks like a problem starting at your ISP. Your capture shows >19% packet loss starting early in the capture. They should be able to help if you forward that info through to them.	Posted by Fitzy_GGG on Mar 24, 2019, 5:20:07 PM Grinding Gear Games Quote this Post
" Anusmester wrote: Having the same issue. My winMTR: https://pastebin.com/mv2BYpUH Your capture shows around 1% packet loss introduced at your ISP's router. Additionally there are latency spikes from your computer to your router of up to 281ms. The latency spikes are severe enough to bring your average ping to your router up to 7ms, which is quite high. I would recommend seeing if you can improve your connection to your router (e.g. connect directly with ethernet, or reposition stuff) and then running the capture again to see if there is any improvement.	Posted by Fitzy_GGG on Mar 24, 2019, 5:22:23 PM Grinding Gear Games Quote this Post
" sagent03 wrote: Hey there GGG, stil got the unstable connectivity Issue. Log in start a map or whatever you like and i get constantly repositioned. Here my Winmtr. ISP: DNS Net Country: Germany Gateway: Frankfurt Winmtr to fra-mp.ts.pathofexile.com and to fra.ts.pathofexile Would be great to diminish the xp penalty as long as the issue isn't solved. Best regards Do you have the bad performance in every map you join? Some of the data is missing, but that's probably not you doing anything wrong. It looks like there is some packet loss to servers we have hosted with IBM, but not others.	Posted by Fitzy_GGG on Mar 24, 2019, 5:24:20 PM Grinding Gear Games Quote this Post
" AdmiralDV wrote: ISP: Afrihost Country: South Africa Gateway: London Please help It looks like you're getting some serious latency spikes (of over 1000ms) to your router. If you are connected by WiFi, I would recommend connecting directly with ethernet to see if that helps. If not, you might want to try power-cycling your router.	Posted by Fitzy_GGG on Mar 24, 2019, 5:25:45 PM Grinding Gear Games Quote this Post
" orhunbaris wrote: Hello, this is for Frankfurt Gateway Please help, i get 0 latency and disconnects on zone changes WinTMR: https://pastebin.com/TjfTs5AL Can you run a WinMTR capture to fra-mp.ts.pathofexile.com when you're experiencing the issue? I don't see any issues in your initial capture, so your problem might be isolated to our other provider.	Posted by Fitzy_GGG on Mar 24, 2019, 5:26:51 PM Grinding Gear Games Quote this Post
ISP: DTAG Country: Germany Gateway: Frankfurt fra-mp.ts.pathofexile.com \|------------------------------------------------------------------------------------------\| \| WinMTR statistics \| \| Host - % \| Sent \| Recv \| Best \| Avrg \| Wrst \| Last \| \|------------------------------------------------\|------\|------\|------\|------\|------\|------\| \| Speedport.ip - 0 \| 106 \| 106 \| 0 \| 0 \| 21 \| 0 \| \| 62.155.246.230 - 0 \| 106 \| 106 \| 7 \| 8 \| 56 \| 7 \| \| 217.5.118.34 - 0 \| 106 \| 106 \| 8 \| 8 \| 29 \| 8 \| \| ffm-b4-link.telia.net - 0 \| 106 \| 106 \| 8 \| 9 \| 32 \| 10 \| \| ffm-bb4-link.telia.net - 0 \| 106 \| 106 \| 9 \| 9 \| 32 \| 10 \| \| ffm-b1-link.telia.net - 0 \| 106 \| 106 \| 8 \| 11 \| 43 \| 8 \| \| 185.225.211.254 - 0 \| 106 \| 106 \| 8 \| 8 \| 29 \| 8 \| \| 185.225.211.253 - 0 \| 106 \| 106 \| 8 \| 8 \| 30 \| 8 \| \| 185.225.209.28 - 0 \| 106 \| 106 \| 8 \| 8 \| 29 \| 8 \| \|________________________________________________\|______\|______\|______\|______\|______\|______\| WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider few minutes later: \|------------------------------------------------------------------------------------------\| \| WinMTR statistics \| \| Host - % \| Sent \| Recv \| Best \| Avrg \| Wrst \| Last \| \|------------------------------------------------\|------\|------\|------\|------\|------\|------\| \| Speedport.ip - 0 \| 107 \| 107 \| 0 \| 0 \| 1 \| 0 \| \| 62.155.246.230 - 0 \| 107 \| 107 \| 7 \| 8 \| 53 \| 7 \| \| 217.5.118.34 - 0 \| 107 \| 107 \| 8 \| 8 \| 9 \| 8 \| \| ffm-b4-link.telia.net - 0 \| 107 \| 107 \| 8 \| 11 \| 116 \| 22 \| \| ffm-bb4-link.telia.net - 0 \| 107 \| 107 \| 9 \| 9 \| 11 \| 10 \| \| ffm-b1-link.telia.net - 0 \| 107 \| 107 \| 8 \| 10 \| 40 \| 8 \| \| 185.225.211.254 - 0 \| 107 \| 107 \| 8 \| 8 \| 9 \| 8 \| \| 185.225.211.253 - 0 \| 107 \| 107 \| 8 \| 8 \| 9 \| 8 \| \| 185.225.209.28 - 0 \| 107 \| 107 \| 8 \| 8 \| 10 \| 8 \| \|________________________________________________\|______\|______\|______\|______\|______\|______\| WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider Don't believe the Hype! Last edited by bruts#1316 on Mar 25, 2019, 11:37:13 AM	Posted by bruts#1316 on Mar 25, 2019, 11:33:12 AM Quote this Post
" Fitzy_GGG wrote: " sagent03 wrote: Hey there GGG, stil got the unstable connectivity Issue. Log in start a map or whatever you like and i get constantly repositioned. Here my Winmtr. ISP: DNS Net Country: Germany Gateway: Frankfurt Winmtr to fra-mp.ts.pathofexile.com and to fra.ts.pathofexile Would be great to diminish the xp penalty as long as the issue isn't solved. Best regards Do you have the bad performance in every map you join? Some of the data is missing, but that's probably not you doing anything wrong. It looks like there is some packet loss to servers we have hosted with IBM, but not others. Yes I do, regardless if it is a map or lab. fresh WinMTR on fra-mp.ts.pathofexile.com https://pastebin.com/dCMTzQqk and on fra.ts.pathofexile.com https://pastebin.com/bkyu0n69 Best regards	Posted by sagent03#3409 on Mar 25, 2019, 11:49:27 AM Quote this Post
ISP: DTAG Country: Germany Gateway: Frankfurt fra.ts.pathofexile.com \|------------------------------------------------------------------------------------------\| \| WinMTR statistics \| \| Host - % \| Sent \| Recv \| Best \| Avrg \| Wrst \| Last \| \|------------------------------------------------\|------\|------\|------\|------\|------\|------\| \| Speedport.ip - 0 \| 110 \| 110 \| 0 \| 0 \| 2 \| 0 \| \| 62.155.246.230 - 0 \| 110 \| 110 \| 7 \| 9 \| 83 \| 7 \| \| 217.0.198.6 - 0 \| 110 \| 110 \| 9 \| 9 \| 11 \| 9 \| \| 62.157.250.38 - 0 \| 110 \| 110 \| 10 \| 11 \| 46 \| 11 \| \| et7-1-0.franco71.fra.seabone.net - 0 \| 110 \| 110 \| 9 \| 9 \| 14 \| 10 \| \| softlayer.franco71.fra.seabone.net - 0 \| 110 \| 110 \| 40 \| 56 \| 77 \| 40 \| \| 1e.10.35a9.ip4.static.sl-reverse.com - 13 \| 74 \| 65 \| 51 \| 55 \| 63 \| 52 \| \| 5.10.35a9.ip4.static.sl-reverse.com - 15 \| 70 \| 60 \| 49 \| 53 \| 75 \| 60 \| \| 83.76.b19e.ip4.static.sl-reverse.com - 9 \| 82 \| 75 \| 50 \| 53 \| 69 \| 51 \| \| c3.76.b19e.ip4.static.sl-reverse.com - 13 \| 74 \| 65 \| 0 \| 57 \| 70 \| 55 \| \| ca.52.7a9f.ip4.static.sl-reverse.com - 7 \| 86 \| 80 \| 53 \| 56 \| 60 \| 55 \| \|________________________________________________\|______\|______\|______\|______\|______\|______\| WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider Don't believe the Hype!	Posted by bruts#1316 on Mar 25, 2019, 12:35:47 PM Quote this Post
Same problems with lag, since friday. ISP: Unitymedia Country: Germany Gateway: Frankfurt fra-mp.ts.pathofexile.com https://pastebin.com/cGHPem2t fra.ts.pathofexile.com https://pastebin.com/cAHR61sJ fra.speedtest.pathofexile.com https://pastebin.com/YcPE4p4Q thanks in advance.	Posted by Katakana#6923 on Mar 25, 2019, 4:17:55 PM Quote this Post
ISP: Deutsche Telekom Country: Germany Gateway: Frankfurt Can't play on Frankfurt at all, almost every instance is very laggy. Test instance 1: \|------------------------------------------------------------------------------------------\| \| WinMTR statistics \| \| Host - % \| Sent \| Recv \| Best \| Avrg \| Wrst \| Last \| \|------------------------------------------------\|------\|------\|------\|------\|------\|------\| \| fritz.box - 0 \| 234 \| 234 \| 0 \| 17 \| 91 \| 17 \| \| xx.xxx.xxx.xx - 0 \| 234 \| 234 \| 17 \| 18 \| 70 \| 17 \| \| hh-ea8-i.HH.DE.NET.DTAG.DE - 0 \| 234 \| 234 \| 22 \| 24 \| 28 \| 24 \| \| hh-ea8-i.HH.DE.NET.DTAG.DE - 0 \| 234 \| 234 \| 22 \| 24 \| 28 \| 22 \| \| 80.150.168.162 - 0 \| 234 \| 234 \| 38 \| 43 \| 56 \| 42 \| \| hbg-bb4-link.telia.net - 0 \| 234 \| 234 \| 39 \| 43 \| 60 \| 43 \| \| ffm-bb4-link.telia.net - 0 \| 234 \| 234 \| 39 \| 42 \| 47 \| 42 \| \| ffm-b12-link.telia.net - 0 \| 234 \| 234 \| 38 \| 43 \| 74 \| 42 \| \|xe-1-0-1.bbr01.xn01.fra01.networklayer.com - 10 \| 170 \| 154 \| 71 \| 73 \| 84 \| 73 \| \| ae5.cbs01.xn01.fra01.networklayer.com - 34 \| 102 \| 68 \| 77 \| 79 \| 85 \| 81 \| \| f9.13.2da9.ip4.static.sl-reverse.com - 7 \| 187 \| 175 \| 71 \| 74 \| 110 \| 73 \| \| 81.76.b19e.ip4.static.sl-reverse.com - 18 \| 139 \| 115 \| 79 \| 82 \| 94 \| 81 \| \| c9.76.b19e.ip4.static.sl-reverse.com - 8 \| 178 \| 164 \| 68 \| 70 \| 84 \| 71 \| \| ca.52.7a9f.ip4.static.sl-reverse.com - 10 \| 170 \| 154 \| 68 \| 70 \| 74 \| 68 \| \|________________________________________________\|______\|______\|______\|______\|______\|______\| WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider Test instance 2: \|------------------------------------------------------------------------------------------\| \| WinMTR statistics \| \| Host - % \| Sent \| Recv \| Best \| Avrg \| Wrst \| Last \| \|------------------------------------------------\|------\|------\|------\|------\|------\|------\| \| fritz.box - 0 \| 150 \| 150 \| 0 \| 17 \| 74 \| 17 \| \| xx.xxx.xxx.xx - 0 \| 150 \| 150 \| 17 \| 18 \| 79 \| 17 \| \| 217.239.46.26 - 0 \| 150 \| 150 \| 26 \| 26 \| 29 \| 26 \| \| 62.157.249.186 - 10 \| 111 \| 101 \| 69 \| 71 \| 74 \| 70 \| \| ae-24.r24.frnkge08.de.bb.gin.ntt.net - 10 \| 111 \| 101 \| 66 \| 68 \| 86 \| 68 \| \| ae-8.r01.frnkge07.de.bb.gin.ntt.net - 12 \| 103 \| 91 \| 69 \| 71 \| 74 \| 69 \| \| ae-3.a01.frnkge07.de.bb.gin.ntt.net - 13 \| 101 \| 88 \| 66 \| 68 \| 78 \| 68 \| \|xe-0-0-12-0.a01.frnkge07.de.ce.gin.ntt.net - 0 \| 150 \| 150 \| 47 \| 48 \| 51 \| 48 \| \| 74.116.3.39 - 0 \| 150 \| 150 \| 37 \| 37 \| 41 \| 38 \| \| 74.116.3.217 - 0 \| 150 \| 150 \| 27 \| 27 \| 32 \| 27 \| \|________________________________________________\|______\|______\|______\|______\|______\|______\| WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider fra.ts.pathofexile.com \|------------------------------------------------------------------------------------------\| \| WinMTR statistics \| \| Host - % \| Sent \| Recv \| Best \| Avrg \| Wrst \| Last \| \|------------------------------------------------\|------\|------\|------\|------\|------\|------\| \| fritz.box - 0 \| 151 \| 151 \| 0 \| 17 \| 42 \| 17 \| \| xx.xxx.xxx.xx - 0 \| 151 \| 151 \| 17 \| 17 \| 37 \| 17 \| \| hh-ea8-i.HH.DE.NET.DTAG.DE - 0 \| 151 \| 151 \| 22 \| 24 \| 27 \| 24 \| \| hh-ea8-i.HH.DE.NET.DTAG.DE - 0 \| 151 \| 151 \| 22 \| 24 \| 27 \| 23 \| \| 80.150.168.162 - 0 \| 151 \| 151 \| 38 \| 44 \| 64 \| 45 \| \| hbg-bb4-link.telia.net - 0 \| 151 \| 151 \| 38 \| 43 \| 58 \| 46 \| \| ffm-bb4-link.telia.net - 0 \| 151 \| 151 \| 39 \| 43 \| 46 \| 46 \| \| ffm-b12-link.telia.net - 0 \| 151 \| 151 \| 39 \| 44 \| 119 \| 45 \| \|xe-1-0-1.bbr01.xn01.fra01.networklayer.com - 7 \| 119 \| 111 \| 70 \| 73 \| 85 \| 72 \| \| ae5.cbs01.xn01.fra01.networklayer.com - 30 \| 71 \| 50 \| 77 \| 79 \| 85 \| 80 \| \| f9.13.2da9.ip4.static.sl-reverse.com - 12 \| 106 \| 94 \| 71 \| 74 \| 93 \| 73 \| \| 81.76.b19e.ip4.static.sl-reverse.com - 10 \| 111 \| 101 \| 79 \| 82 \| 92 \| 80 \| \| c9.76.b19e.ip4.static.sl-reverse.com - 9 \| 114 \| 104 \| 68 \| 71 \| 78 \| 70 \| \| ca.52.7a9f.ip4.static.sl-reverse.com - 16 \| 94 \| 79 \| 68 \| 70 \| 77 \| 71 \| \|________________________________________________\|______\|______\|______\|______\|______\|______\| WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider fra-mp.ts.pathofexile.com \|------------------------------------------------------------------------------------------\| \| WinMTR statistics \| \| Host - % \| Sent \| Recv \| Best \| Avrg \| Wrst \| Last \| \|------------------------------------------------\|------\|------\|------\|------\|------\|------\| \| fritz.box - 0 \| 118 \| 118 \| 0 \| 18 \| 71 \| 18 \| \| xx.xxx.xxx.xx - 0 \| 118 \| 118 \| 17 \| 18 \| 74 \| 18 \| \| hh-ea8-i.HH.DE.NET.DTAG.DE - 0 \| 118 \| 118 \| 22 \| 25 \| 29 \| 23 \| \| hh-ea8-i.HH.DE.NET.DTAG.DE - 0 \| 118 \| 118 \| 22 \| 25 \| 29 \| 26 \| \| 80.150.168.162 - 0 \| 118 \| 118 \| 37 \| 44 \| 72 \| 46 \| \| hbg-bb4-link.telia.net - 0 \| 118 \| 118 \| 36 \| 43 \| 70 \| 45 \| \| ffm-bb4-link.telia.net - 0 \| 118 \| 118 \| 36 \| 43 \| 49 \| 45 \| \| ffm-b1-link.telia.net - 0 \| 118 \| 118 \| 36 \| 42 \| 63 \| 43 \| \| 185.225.211.254 - 0 \| 118 \| 118 \| 36 \| 43 \| 47 \| 45 \| \| 185.225.211.253 - 0 \| 118 \| 118 \| 36 \| 43 \| 48 \| 45 \| \| 185.225.209.28 - 0 \| 118 \| 118 \| 35 \| 41 \| 45 \| 43 \| \|________________________________________________\|______\|______\|______\|______\|______\|______\| WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider Last edited by _BawZ_#6473 on Jun 27, 2019, 4:00:41 AM	Posted by _BawZ_#6473 on Mar 25, 2019, 4:20:20 PM Quote this Post