Constant disconnects when loading zones

I've tried many, if not all, solutions provided here in the topic such as changing gateways, changing DX versions, changing multithreading options and other graphic options, --noasync and other shortcut options. I've changed ISP in the meantime and that fixed nothing for me (cable internet/wireless - doesn't really matter).

The pattern is the same as for the others, that was descibed before by Horuss:

"
1. I start the game (32-bit client in this case).
2. Login menu appears
3. After login character menu appears
4. [PROBLEM] After selecting character & entering game, frequently I also receive "Your authentication for instance transfer was invalid." - see logs. It causes back to Login screen, but is not a big deal, because it is responding quite quickly.
5. I try again select character & enter game. I'm entering last city, f.ex. Highgate.
6. [PROBLEM] After long wait time on Highgate zone loading screen, I receive "An unexpected disconnection occurred" & return to login screen.
7. [PROBLEM] Try again, sometimes in this step I sucessfully enter town, but sometimes (as in this case, see logs), second try is the same result as step above.
8. On third try I sucessfully enter Highgate town.
9. I go to waypoint & enter Hideout.
10. [PROBLEM] The same. After long loading screen on Hideout, "An unexpected disconnection occurred" & return to login screen.
11. Retry. Sucessfull Highgate town enter & sucessfull waypoint Hideout enter.

After that I can enter two-three maps and there is another disconnection and the whole pattern starts again.

Lately I've even experienced random long freezes while mapping that end in a disconnection as well, that has never happened to me before.

Basically, if i try to play for 1 hour, about 45 minutes are unplayable - these are either loading screens, freezes, disconnections or something similar to that. The rest is playing the actual game.
Losing portals, losing time, losing patience - that's all there is for now.

It would be great if 3.1 patch brought a solution for us.
This is really grating on my nerves.

Game crashes... lose portal. Reload game, enter portal, game gets stuck at loading screen... lose portal. Finally kill boss.
Exit to login screen, game gets stuck...

It's more stuck than flowing. I'd say this patch screwed something up but considering how long and old this thread is I'll take it as being par for the course and part of the charm.
It is interesting that it only happens from A5 onwards and that it happens when the servers are under high load, during evening.

Makes you wonder, if they have some type of priority log in running for supporters.
"
Ygidua wrote:
It is interesting that it only happens from A5 onwards and that it happens when the servers are under high load, during evening.

Makes you wonder, if they have some type of priority log in running for supporters.


For me it's happening anytime, anywhere. It can load 5 or 10 times with no problem and then it freezes every other loading screen, sometimes 2 and 3 times in a row. I have to ctrl-alt-del out of it and it'll freeze even when loading the first zone after log in.

Just tried doing lab. Won't try again for 20 days.
Same thing here, constantly hanging on area transitions, I just ALT-F4 out of the game and load again, but it is getting on my nerves, can't really keep going like this for long.

This is only after the 1.3gb path, before that everything was running well.

Hoping for a fix, soon, might go play some GD in the mean time.
I have gotten all of the D/C errors, before I enter the game, it has to try 3 times before letting me in and that's NOT alt-tabbed out. Also, today I had 4 disconnects in the space of an hour, just out of the blue in various instances (master quests and maps).

OMG fix this. Before the last 2 patches, this was a non issue.
I am getting stuck on loading screen i see the 2 wheels rooling then they vanish, i even try to uninstal and instal again but didnt fix it.

It only start doing this affter the last patch i assume its a eazy fix for you guys plz i cant even do the labs every 2/3 loads it frezzes the game.
Ok, update on my situation.

Since my last post I switched gateway to "Moscow (RU)" even though I'm in western europe and guess what? Not a single freeze, crash or disconnection ever since.

Either:
GGG released a silent fix.
This is all just coincidence and crashes will return anytime soon.
Mr. Putin made PoE great again.


No, I'm not joking in the slightest. This solved every problem I had regarding connection and load screen freezes. Thankfully, ping still remains below 100ms which, though not optimal, I deem acceptable.

I'll report back once I'll switch back to London or Paris (both of these are lowest ping for me, being below 50ms). It may take a while though, PoE is so smooth right now without connection problems it seems like I'm playing something entirely different altogether.
Just jumping in to say I am having the same issue. Constant loading screen freezes after the patch.It was especially fun when it happened trying to enter the last room of Uber Lab. Quite concerned not to see any GGG response to this as it looks like quite a common issue.

Will try changing gateways and see if that does anything.
"
mmmmbetty wrote:
Quite concerned not to see any GGG response to this as it looks like quite a common issue.

Why would they? It's just 67 pages of people not following the rules for tech help and nobody but OP (at a quick glance) has provided any meaningful data that would even help figure out where the problem is.

"
If you're experiencing a problem, please don't bump similar threads saying you have the same problem.
Instead, provide us with the required information in a new thread and we'll be able to help you more concisely.


Need help? Please read this. [Rules for Technical & Account Support section]
Just a lowly standard player. May RNGesus be with you.
Last edited by Shovelcut#3450 on Nov 19, 2017, 3:52:50 AM

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