Constant disconnects when loading zones

Still Dc`s? Login wasn`t working every time for at least first try. Second try usually ok. Last tried to play yesterday.

Also stopped to play because DC wiped all portals to so expensive Beachhead map. And frequent dc`s killing my so rare to find specters got me too.

Need fix to this.
Before 3.0 it wasn`t that bad.
What can be done?

Today I got up very early to play. In terms of lagging and disconnection it made zero difference. When the game booted up at 4am local time with local server it had a lag of over 2k. 2k!!!!!!!

There was a patch last night that mentioned NONE OF THESE PROBLEMS. Downloaded and installed and go fig the patch addressed none of these issues.

It takes (always as sure as hell) 2 attempts to log on.
Changing an instance may cause a crash at least 45% of the time.
Going from a town to your hideout may cause an instant crash. It's better to avoid going to the hideout unless you like waiting while the game reloads.

Also avoid changing an instance if you can. Don't pick up stuff while you're in an open instance unless you're sure you'll use it. Changing this instance, like going back to town may cause an instant crash at least 45% of the time.

Also the damn lag which I really haven't mentioned.

THE ONLY THING WE CAN DO IS TO PLEDGE NOT TO BUY ANYTHING FROM GGG UNTIL THIS GETS FIXED OR THEY CLOSE UP SHOP.
bump
Daily reminder that GGG cares more about their SALES than their game or players by releasing supporter packs instead of responding to this thread despite the fact that this thread has over 60 pages of problems now.
Also having the same issue, disconnected during load screen. Also lost my map due to dc'in continues dc
"
Horuss wrote:
Hi,

I just want to add my data to this heavily reported problem.

Since 3.0 game is really hard to play because of technical problems, especially during campaign. Almost each time I change zone (sometimes every 2-3 zones) I got very long loading time finished with "An unexpected disconnection occurred" & return to login screen.

After reaching maps endgame, I'd like to share my observation on this problem, because it varies depends on the zone type.

- It is very frequent during Acts playthrough. Sometimes EACH new zone I enter resulting with "An unexpected disconnection occurred" & return to login screen, sometimes I'm able to do 2-3 zones before it happens. Levelling, because of that, was real pain, tears & a lot of swearing...

- It also happen to act cities zones.

- It basically does not happen in small areas: Vaal zones, Masters missions zones.

- It is very rare (fortunately) in case of endgame Maps. But even now, in endgame, start playing is still pain & multiple minutes of "unexpected disconnects" & long wait times until finally game is working +/- smoothly. Please see "Test procedure" below for details.

And just want to add: I play since almost closed beta (not regularly) as semi-casual, played multiple characters & 3 times hitting 80+ levels on Challenge Leagues.
I generally love your game, great content, very deep (possibly even too deep if you have a job & life xD), especially after 3.0 release. I also bought multiple times premium stash tabs to support your game. As I die-hard fan of Diablo franchise (hundred of hours in D2 & D3), I must admit that your game is beating them in many aspects - but not in terms of technical issues :-(

"Test procedure":

This is how game behaves from the start (just after turning on PC). All logs attached are related to this one procedure run.

1. I start the game (32-bit client in this case).
2. Login menu appears
3. After login character menu appears
4. [PROBLEM] After selecting character & entering game, frequently I also receive "Your authentication for instance transfer was invalid." - see logs. It causes back to Login screen, but is not a big deal, because it is responding quite quickly.
5. I try again select character & enter game. I'm entering last city, f.ex. Highgate.
6. [PROBLEM] After long wait time on Highgate zone loading screen, I receive "An unexpected disconnection occurred" & return to login screen.
7. [PROBLEM] Try again, sometimes in this step I sucessfully enter town, but sometimes (as in this case, see logs), second try is the same result as step above.
8. On third try I sucessfully enter Highgate town.
9. I go to waypoint & enter Hideout.
10. [PROBLEM] The same. After long loading screen on Hideout, "An unexpected disconnection occurred" & return to login screen.
11. Retry. Sucessfull Highgate town enter & sucessfull waypoint Hideout enter.
12. Now I can play maps & enter other players hideouts without any problem for some time (1-2-3 hours, or immediately if I want to enter some campaign zone). Then upon entering new zone/map: got again "An unexpected disconnection occurred", & situation is looking again the same as step 2. on this list... And the whole "not-fun" is again...

Report resources:

- WinMTR: https://pastebin.com/5r4JQUMn
From the whole "test procedure". Looks fine

- Client.txt logs: https://pastebin.com/TqWK2tJE
From the whole "test procedure".

- DxDiag: https://pastebin.com/7J0KdrFw
Unfortunately (due to double graphic card laptop) not 100% accurate, graphic card in DxDiag is integrated one, real one used is shown in POE Options image below

- Path of Exile options: https://imgur.com/a/yNGCM
All to minimum. I tried different settings (Dx11, Multithreading etc.), with the same result. This is just the setting that I hope will have less frequent disconnects.

- PC & PoE performance: https://imgur.com/a/u9169
This is when the game is finally +/- stable after "test procedure.

- My Internet provider is fine, standard cable (ASDL) connection, does not have problems with any other services/games/applications.

- Drivers installation, fresh game installation, etc. - all of that usual steps done, without any effect

- I run standalone client (not Steam), without any run arguments (tried --nopreload without any effect)


same here. also i found perfect video.

https://www.youtube.com/watch?v=sMNLOCU7epY

How we play game?

I complate shaper realm few minute ago. I Lost 3 portal because of error.

You just adding new effects for sale and its so funny.

Stop trying to update the game with inexperienced programmers!
Spend money and find one(at least one, just fucking 1!) senior software developer.
WE WANNA PLAY GAME!
i have the same problem and i cant enter act2 riverways map. i tried more than 10 times. tried everything i just cant get in that map. guildmate opened other wp so i kept playing. even my older lvl91 character cant enter that map now. some maps take 3-4 try and i have to run all the way every time since dc closes portals too.
Here it is weeks after 3.0 and the game is almost completely unplayable.

With the constant dc's and lag it would be better for me to pound my head with a brick. At least when I stop hitting myself it can feel better.

GGG YOUR GAME IS BROKEN. The only thing I can do is this.

UNTIL GAME IS FIXED I WILL NOT BUY ANYTHING FROM YOU. After 3.0 I bought more stash tabs but I can't use them as your damn game is broken.

NOT ONE MORE CENT FROM ME TIL FIXED.
You know what's curious?
The staff didn't even bother replying here once!

Not a "we are aware of this"
Not a "we are working on this"
Just simply nothing afaik.

What does that tell ya..

I'm not saying burn them on the stake, but I really wish they would communicate at least ONCE regarding an issue affecting several people.

Is GGG actually aware of this problem?
The last bit about GGG being aware of the problems interested me.

I honestly can't see how they can't be awake so many of us are having severe problems playing this great game. (It is great, because of that I'm still here).

I think it's a matter of willingness to spend money. Servers are expensive. Servers that lag everything must be much cheaper. Perhaps it's as simple as that.

It is totally puzzeling to me that GGG has made any comments at all.
In fact it blows my mind and makes me wonder.
Oh well, have fun guys

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