Game is Freezing - Hard Reboot Required
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Hello,
While playing PoE since patch (i did upgrade to Win10 Pro the day prior, but was playing that day without issue), the game locks up my PC. Unable to get it to respond, tried Alt+F4, Ctrl+Alt+Del, Crtl+Shift+Esc, but nothing works. Have to hard shutdown/reboot. I have only done daily missions and maps since patch, but this has has happened each time going back to HO during map run and in stash, inventory and/or vendor stash. Usually happens 5-10 minutes in. Play PoE via Steam OS: Win 10 Pro CPU: AMD FX 8350 (no overclock) Ram: G.Skill Sniper 8gb (2x4GB) ddr3 1600 GPU: Sapphire Radeon R9 290 (no manual overclock) - Drivers: 16.3.2 Storage: Seagate Barracuda 1tb HDD 7200 RPM PasteBin for DxDiag (was too many chars for post) http://pastebin.com/4XTKxZde Thanks! Last edited by jagrock#5573 on Jul 20, 2016, 11:22:48 PM Last bumped on Jul 30, 2016, 9:13:48 PM
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This continues to happen and I am unable to play. Today, logging in before MDS003 starts to prep and I just sat in down and it frooze there. I did nothing, did not even move yet. Log files below tjat updated are below.
Any assistance would greatly be appreciated. There are only 12-15 events I have a chance in playing due to work and family. I just want my event loot :/ Edit: I have already did the validate files via Steam. Client.txt
Spoiler
2016/07/22 20:29:42 ***** LOG FILE OPENING *****
2016/07/22 20:29:43 162354562 fc [INFO Client 10608] Changing to device "Speakers (Realtek High Definition Audio)" 2016/07/22 20:33:54 162605375 706 [DEBUG Client 10608] Got Instance Details from login server 2016/07/22 20:33:54 162605437 722 [INFO Client 10608] Just before calling client instance session 2016/07/22 20:33:54 162605437 d3 [INFO Client 10608] Connecting to instance server at 192.155.227.205:6112 2016/07/22 20:33:54 162605453 11d [DEBUG Client 10608] Connect time to instance server was 16ms 2016/07/22 20:34:01 162612093 62 [INFO Client 10608] Tile hash: 3132916934 2016/07/22 20:34:01 162612093 63 [INFO Client 10608] Doodad hash: 0 2016/07/22 20:34:05 162616312 684 [DEBUG Client 10608] Joined guild named Frands with Beneful with 6 members 2016/07/22 20:34:14 162624718 8a3 [DEBUG Client 10608] Entering area 3_4_town Client.Worker.1
Spoiler
2016/07/22 20:29:42 ***** LOG FILE OPENING *****
2016/07/22 20:34:14 162624718 65 [WARN Client 10608] FMOD MISSING EVENT: event:/Sound Effects/Environment/Act4TownLanterns/Lantern_$(#).loop.oggSG Client.Worker.2
Spoiler
2016/07/22 20:29:42 ***** LOG FILE OPENING *****
2016/07/22 20:29:43 162354625 52 [WARN Client 10608] FMOD Failed to load bank FMOD/Desktop/temp.bank with error code 18 2016/07/22 20:33:54 162605281 65 [WARN Client 10608] FMOD MISSING EVENT: event:/Dialogue/PVP_Announcer/Version_1/1.ogg 2016/07/22 20:33:54 162605281 65 [WARN Client 10608] FMOD MISSING EVENT: event:/Dialogue/PVP_Announcer/Version_1/3.ogg 2016/07/22 20:33:54 162605296 65 [WARN Client 10608] FMOD MISSING EVENT: event:/Dialogue/PVP_Announcer/Version_1/5.ogg Client.Worker.3
Spoiler
2016/07/22 20:29:42 ***** LOG FILE OPENING *****
2016/07/22 20:33:54 162605218 65 [WARN Client 10608] FMOD MISSING EVENT: event:/Sound Effects/UI/PVP/Countdown_02.ogg 2016/07/22 20:33:54 162605218 65 [WARN Client 10608] FMOD MISSING EVENT: event:/Sound Effects/UI/PVP/Countdown_04.ogg 2016/07/22 20:34:46 162656859 52 [WARN Client 10608] FMOD Failed to load bank FMOD/Desktop/_Monsters_KaomWarrior_KaomWarrior2.bank with error code 18 Client.Worker.4
Spoiler
2016/07/22 20:29:42 ***** LOG FILE OPENING *****
2016/07/22 20:30:21 162392015 52 [WARN Client 10608] FMOD Failed to load bank FMOD/Desktop/_Effects_Spells_charged_attack_spirit_slash.bank with error code 18 2016/07/22 20:30:21 162392328 52 [WARN Client 10608] FMOD Failed to load bank FMOD/Desktop/_Effects_Spells_charged_attack_surge.bank with error code 18 2016/07/22 20:33:54 162605281 65 [WARN Client 10608] FMOD MISSING EVENT: event:/Dialogue/PVP_Announcer/Version_1/2.ogg 2016/07/22 20:33:54 162605296 65 [WARN Client 10608] FMOD MISSING EVENT: event:/Dialogue/PVP_Announcer/Version_1/4.ogg 2016/07/22 20:34:28 162638875 52 [WARN Client 10608] FMOD Failed to load bank FMOD/Desktop/_Monsters_Atziri.bank with error code 18 2016/07/22 20:34:30 162641078 65 [WARN Client 10608] FMOD MISSING EVENT: event:/Sound Effects/Footstep/Variables/WetSand_$(#).oggSG 2016/07/22 20:34:30 162641296 52 [WARN Client 10608] FMOD Failed to load bank FMOD/Desktop/SkillsNinjaShotgun.bank with error code 18 2016/07/22 20:34:37 162648250 65 [WARN Client 10608] FMOD MISSING EVENT: event:/Sound Effects/Skills/Charged_Blast/ChargedBlast.loop.oggSG 2016/07/22 20:34:43 162654312 52 [WARN Client 10608] FMOD Failed to load bank FMOD/Desktop/_Monsters_Rhoas_Male1.bank with error code 18 Client.Worker.5
Spoiler
2016/07/22 20:29:42 ***** LOG FILE OPENING *****
2016/07/22 20:30:04 162375265 52 [WARN Client 10608] FMOD Failed to load bank FMOD/Desktop/_Effects_Microtransactions_Spells_blastrain_black.bank with error code 18 2016/07/22 20:30:06 162376812 65 [WARN Client 10608] FMOD MISSING EVENT: event:/Sound Effects/SG 2016/07/22 20:30:32 162403296 65 [WARN Client 10608] FMOD MISSING EVENT: event:/Sound Effects/ItemSounds/flaskdrink.ogg2d 2016/07/22 20:33:54 162605218 65 [WARN Client 10608] FMOD MISSING EVENT: event:/Sound Effects/UI/PVP/Countdown_01.ogg 2016/07/22 20:33:54 162605218 65 [WARN Client 10608] FMOD MISSING EVENT: event:/Sound Effects/UI/PVP/Countdown_03.ogg 2016/07/22 20:33:54 162605218 65 [WARN Client 10608] FMOD MISSING EVENT: event:/Sound Effects/UI/PVP/Countdown_05.ogg 2016/07/22 20:34:58 162668718 65 [WARN Client 10608] FMOD MISSING EVENT: event:/Sound Effect/MonsterSounds/FireElemental/Chunk_$(#).loop.oggSG 2016/07/22 20:35:05 162675796 65 [WARN Client 10608] FMOD MISSING EVENT: event:/Sound Effects/MonsterSounds/Insect_Spawner/Short_$(#).oggSG Last edited by jagrock#5573 on Jul 22, 2016, 10:01:15 PM
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Adding the --noasync launch option seems to extend the play time from 10-15 to ~30 minutes.
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" Do you have an AMD GPU? |
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" Yes he does :) "Programming today is a race between software engineers striving to build bigger and better idiot-proof programs, and the Universe trying to produce bigger and better idiots. So far, the Universe is winning."
"Your mother was a hamster and your father smelt of elderberries!" |
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Yes I do :)
I did a uninstall/reinstall via Steam. I cleared out all files under the steamapps folder for PoE, but forgot the files in My Documents > My Games > Path of Exile. Not sure if that would matter or not, but I did freeze up again. The freeze always happens in HO or a town. Going to try and sit in a map/area to see if it happens there. Last edited by jagrock#5573 on Jul 23, 2016, 12:36:15 AM
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Same happened in Dried Lake as well. :/
Did a /debug and hit the Steam Screenhot button, but it did not save. Will try again tomorrow. |
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I obviously need new glasses :)
Anyway, last few days there have been a few reports systems completely freezing, requiring a hard reset to continue. Or perhaps a BSOD. The common denominator seems to be AMD GPUs. I might have thought it was driver related or perhaps a Windows 10 thing but I play on Linux with the opensource drivers and it's happened to me a couple of times too... Blue Screen after loading into Imperial gardens PC hard reset during game path of exile.exe has stopped working after patch 2.3.2 AMD Drivers stopped working This me be purely coincidental... |
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Yeah, I've been monitoring those threads as well. Definitely seems to be a new issue(s) with the latest patch and AMD GPUs.
I uninstalled and reinstalled my drivers, but did not help. It may have something to do with core game content. I was able to play the MDS007 Medallion, Event 7: DC Gravicius Kill with no issues the whole race. Soon as I switched back to my Prophecy Standard char, game/pc froze. For the MDS008 race, it froze every 15 minutes which is what normally happens now. I quit trying after the 2nd time. Not sure what content MDS007 doesn't use of core content, but it's weird that it didn't have any issues. |
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Tried --nosound, but that didn't help. Below is an image that happens when it freezes.
Is there anything particular I can do to help get GGG eyes on this? http://i.imgur.com/577zgaY.jpg  Last edited by jagrock#5573 on Jul 24, 2016, 1:15:00 PM
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