ALT + TAB freezes/crashes the game

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Henry_GGG wrote:
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Toshis8 wrote:
With the new league this problem is back. No display driver updates were done.


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Muzax wrote:
I'm having same issue with the new league.Computer shuts down randomly while playing Poe especially while alt+tabbing.I don't face this issue while playing any other game.


Hello,

Can you both please send me a PM with your DxDiag info?

How to DxDiag

If you are running Windows 7 or higher:
Press and hold the Windows key, then press R. This should open the Run window.
In the pop-up window enter DxDiag and click Ok.
After the DirectX Diagnostic Tool window opens; Click on, "Save all information", then choose a location to save the text file to.
Once you have the text file, attach it to an email and send it to us at:
techsupport@grindinggear.com


By the way in windows 7 you don't need the Run Window. when you open the start menu in the searchbox you can enter DxDiag and it will show up inmediatly. saves you a step
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RNGebus wrote:
I've never had alt-tab issues with this game till i got a new computer. All day every day any area game goes into windowed mode when i alt-tab and it's a black screen in the game. Can't play till i close it out and restart.
I'll send info in PM to you as well Henry_GGG
Does it also happen in DirectX 9Ex and 11? In my case it's a DX9 specific issue, and after about thirty seconds to a minute of doing nothing the game screen returns.

The switch from Fullscreen to Windowed happens in DX9 and DX11, DX9Ex doesn't do it.
Last edited by Joker#5185 on Mar 14, 2017, 4:42:13 PM
ye,it's Dx9 issue. tired Dx9Ex no problems.
i've noticed,that poe process after selecting it goes from 1400 K~ to 2000 K then drop again to 1400 with endless loop (1400 to 2000,from 2000 drop to 1400 and repeat)
Thank you, changing to Dx9Ex fixed this issue for me too.
Going to necro this thread as it also helped me.
I could not alt tab, perma crashes after the last mini update.

Changing to Dx9EX saved my problem.(no clue what the difference is though)
ign: ropefly
Just now googling the problem, had the problem for a while.

Dx9Ex fixed the issue for me too, I was previously running Dx9.

THANK YOU!!!! <3 (I can finally use Poe.Trade on the same computer again LOL)
I HAVE THE SOLUTION

go into options change the setting called directx version to directx 9 ex or directx 11

hope it helps :D
Happens to me as well, not just alt+tab, any windows notification that takes priority over POE process will crash the game. Is really annoying when you are in mid game, or if you accidentally press alt+tab.

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