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Blay1988 wrote:
Hello,
I had two PoE accounts. One on Steam, and one without Steam.
After several years of break I played PoE again. But now, I played on Steam. After about 60h I didn't want to play on open Steam anymore, so i tought i could link the account to my older account (without Steam).
Now my problem is that I linked my several years old account with low lvl chars etc. with Steam.
My new account is gone and all of my hard work with it.
I cant log-in with the PoE Launcher or with Steam. Both plattforms have the wrong account.
I thougt I could copy my account from Steam to this account(the older one) -.-
I hope you understand my issues, its a litte bit hard to explain for me (no native speaker).
Can you help me?
I need my Steam account back with all of my chars.
Since Steam servers are working again, could someone help me with my real problem??
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Posted byBlay1988#5405on Dec 23, 2016, 6:50:55 PM
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"
Blay1988 wrote:
"
Blay1988 wrote:
Hello,
I had two PoE accounts. One on Steam, and one without Steam.
After several years of break I played PoE again. But now, I played on Steam. After about 60h I didn't want to play on open Steam anymore, so i tought i could link the account to my older account (without Steam).
Now my problem is that I linked my several years old account with low lvl chars etc. with Steam.
My new account is gone and all of my hard work with it.
I cant log-in with the PoE Launcher or with Steam. Both plattforms have the wrong account.
I thougt I could copy my account from Steam to this account(the older one) -.-
I hope you understand my issues, its a litte bit hard to explain for me (no native speaker).
Can you help me?
I need my Steam account back with all of my chars.
Since Steam servers are working again, could someone help me with my real problem??
use contact support on top left of your screen and email them once every 30 minutes. because some people are only waiting 5 minutes for a reply and getting there steam account unlinked with all character back in account
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Posted byTylersBeard#1133on Dec 23, 2016, 7:09:32 PM
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hello, can you unlink my account ? And thanks in advance :)
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Posted byhardypoe#5418on Dec 24, 2016, 8:30:25 AM
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Hi,
Sent an email as well - could you unlink my account from Steam please?
Thanks!
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Posted bypelecash#4330on Dec 24, 2016, 10:54:55 AM
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I need my account unlink. All my characters are on the steam poe. Now they are all gone when it was link to the email account. Thank you
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Posted bySenjikun#6131on Dec 26, 2016, 9:39:52 PM
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Hey, please unlink my steam aswell
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Posted bypoplava#4205on Dec 28, 2016, 12:29:26 PM
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Hello, would it be possible to get my account unlinked? Thanks in advance.
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Posted byXhye#5974on Dec 29, 2016, 11:50:57 AM
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I tried emailing but haven't heard back. Is it possible to get my account unlinked?
Thanks
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Posted byrockdude15#1224on Dec 29, 2016, 5:31:39 PM
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When I try and login via steam it says my account is already linked but it won't allow me login...
please unlink and maybe consider the use case as something you should solve for with a self-service tool since you have 60 pages of requests ;)
Redfnx - Moonrise Conspiracy (MRC) Hardcore ONLY
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Posted bybogsy#6109on Dec 29, 2016, 10:55:05 PM
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Hello can you unlick my acount from my steam please
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Posted byCritzay#6182on Jan 1, 2017, 10:03:40 AM
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