Known Issues & Common Technical Problems

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edgaras5695 wrote:
hello there i was reading of all types that could help me i did try run all the way reinstalled the game and it still pop up me same error so i will post there my error message maybe you can help me solve the problem thanks

http://s28.postimg.org/7oo5r6pod/has.jpg

http://s18.postimg.org/t1yuwf5vd/has2.jpg


Hey there,

Can you please try the following:

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Henry_GGG wrote:
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kaiserhose wrote:
When small patched like 1a,1b,1c,etc...

I always got this message.



Then I cant play anymore.

In this case, I need too delete whole client, then newly download again, and set.

As a result, I really dislik small patch.

In the case of big patch something like 1.0.1 or 1.0.2, I have no problem.

But In small patch....omg



Hey there,

You should be able to resolve this by running the patcher/client as Administrator. Also, temporarily disable your anti-virus/firewall software if you have any installed.


https://www.pathofexile.com/forum/view-thread/671141/page/1#p5823908
i did try run as administrator i did try to reinstall the game its not helping btw im not running any antivirus so its wont disable the game or delete any file on the folder so not sure why its pop up still
Last edited by edgaras5695#4672 on Dec 3, 2013, 12:01:42 AM
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edgaras5695 wrote:
i did try run as administrator i did try to reinstall the game its not helping


Do you have any anti-virus/firewall software installed? If you do, disable them for the patching process.

If you're still getting this error, restart your computer and ensure you're running it as Administrator.

Failing that, you'll need to change the permissions of the game installation folder, and your 'My Games' folder found in your Documents. As the error occurs because the game cannot write to these locations.
http://s28.postimg.org/u7n33qxrx/has3.jpg im showing for you that permision its correct i did try to restart my pc its not solve the problem and i did disable my firewall as well its not help
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edgaras5695 wrote:
http://s28.postimg.org/u7n33qxrx/has3.jpg im showing for you that permision its correct i did try to restart my pc its not solve the problem and i did disable my firewall as well its not help


What are the permissions on the *\Grinding Gear Games\* folder?
ok i figured out whats problem was just needed to rename tmp file to exe and after game was loaded thanks for advice and quick answers hope this will help some one else :)
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edgaras5695 wrote:
ok i figured out whats problem was just needed to rename tmp file to exe and after game was loaded thanks for advice and quick answers hope this will help some one else :)


Glad to hear you got it sorted. ;)
Cheers for posting up the fix, I hope so too!
Hi there, today i tried to dl the latest patch. however after a very long session of client "checking resources", i get this error message

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Exception
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Unable to MapViewOfFile in MapChunk. Error Code: 8 Offset: 4903600128 Size: 168149144
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OK
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Any thought on how to fix this?

thx in advance - Arthúr


Edit - tried turning off firewall and antivirus temporarily while running client. Tried running PackCheck didnt work.
Last edited by arthuro#4461 on Dec 3, 2013, 1:00:44 PM
i can't access my old account when i linked it to my steam account... username: rjredd26 steam account: rj_redd26
Why it will come out 'The D3D device has a non-zero reference count',how to fix it?

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