Known Issues & Common Technical Problems

Every single patch, I get a "wrong hash" error and it's quite annoying. I end up having to delete my content.ggpk file and pretty much re-downloading the entire game. Then I'm lucky if it completes on the first try without getting any additional "wrong hash" errors. Last patch was 6 tries. Current patch... we'll see, still trying.

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ElGumis wrote:

Hello
I have today try to launch POE and I have message that my content.ggpk is corrupted. Is this possible? Yesterday it work's fine and today I did nothing, just try to launch the game and I got this exception. Do I have to delete that file and download it again?
Quote what I see
"Your pack file has become corrupted. Currently only way to fix this is to delete content.ggpk and download it again by running the client."

Please help.

Hi there,
The same for me today, just before 0.11.1c patch (I think). "Your pack file has become corrupted..." when I try to launch.
I've played the game yesterday, exited regularly. In fact the game Never crashed on my PC! Now I'm downloading the whole .ggpk file again. Great! :(
I don't have previous versions from win7 backup, if you do, there's a quicker way (check youtube) to restore it.
I really hope this error gets fixed in the future. Keep up the good work!

the problem is that when you log on to a new location or teleport the game crashes with an error

my character suffered a bug, my damage per second is gone, and I cast spells but they do not take damage. How can I fix this? Char: TotemVQV

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Spluder wrote:

my character suffered a bug, my damage per second is gone, and I cast spells but they do not take damage. How can I fix this? Char: TotemVQV

Failing to read isn't a bug...look at the ancestral bond keystone you took and read it properly

Game loading time - 3-5min to log in screen.. 2min to loading time to the city..

unable to deserialise packet with pid 136

game wont load character

Every time i login with my saved password, game says im logging from a new location.
At start it was not very annoying, but now i must enter a code from my mail almost every time.
What should I do?

"Art/Textures/Environment/beach/drygrassns.dds": In source code file: Resource\TextureResource.cpp at line 37, Processing file: Art/Textures/Environment/beach/drygrassns.dds
Error: E_OUTOFMEMORY
Description: Rand out of memory

I get this error all the time, after not even a minute or two of play. In fact, I can't play.
Link to DxDiag:
https://docs.google.com/file/d/0B3gzWxr6BJpTVXdEcjd2UkdQOVE/edit?usp=sharing

Fix the stupid PF/RAM shortage crashes. Please.

Hi,
Firstly I'd like to open with saying that i'm running PoE on a Mac OS X and it's all been fine. But, PoE froze so I force shut-off my computer. Next time I try to open PoE, it gets to the loading screen, and after about 2 minutes an error pops up saying "cold_snap file not found" or "not a physical file". Something like that. Then it says it crashed and...well...it crashed.

So, yeah, if anyone could help. I COULD fix this on a Windows but sadly that's not the case. Please don't be like "Ermg you no meant to play on a mac". yeah, I know. But it works, just not now.