Disconnect before Dominus fight

When you are disconnected there is usually a text message in the login screen on the bottom left right after it happens. Can anyone post this message?

If someone is able to record a video that would be helpful too
Level Designer/Dungeoneer

Always post a screenshot with /debug command entered into the chat window.

First stop for Common Technical Problems
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Joel_GGG wrote:
When you are disconnected there is usually a text message in the login screen on the bottom left right after it happens. Can anyone post this message?

If someone is able to record a video that would be helpful too


"An unexpected disconnection occurred."
^^thanks

Perhaps posting the quality of your connection (wireless/wired), your average ping and ISP could help, we think it might be a long frame time mixed with a slow connection meaning the client is timed out.
Level Designer/Dungeoneer

Always post a screenshot with /debug command entered into the chat window.

First stop for Common Technical Problems
Game just crashed on entering Dominus area.

Not a disconnect or hardware issue on my end (not 32 bit).

Serious problem of memory allocation in the new content.
"
Joel_GGG wrote:
^^thanks

Perhaps posting the quality of your connection (wireless/wired), your average ping and ISP could help, we think it might be a long frame time mixed with a slow connection meaning the client is timed out.


I don't believe it's a connection issue Joel.

Wired Bigpond cable connection here to the Oz gateway and it happened twice within an hour or so.

Restarting the client and connecting to US resolved the issue.

I'll see if I can reproduce it.
OB: BazzVone - 83 Dual Spork Totem Templar /w CI and minions
CB: BazzVfourteen - 80 Dual Spork Totem Templar /w CI
CB: BazzVtwo - 73 Dual Spork Totem/LS Templar
CB: BazzVseven - 76 Lightning Strike Mara
CB: BazzVfive - 78 Lightning Strike Mara
I have a pretty bad computer. I can normally play well enough, but from time to time i get disconnects.

1 place there that happenes is before dominus as the others have mentioned. For me, a client restart did not help, i only could do that fight after i set the texture quality to 2 in the ini file, but then also only after a full client restart.

The second place there i would always get a disconnect is if i do act 3 from the beginning and finally arrive at piety. If i do port back to town, i will always disconnect, but i will have no problem with porting after i logged in back.

Spec:
Windows 7 (64bit) - SP 1
Intel Core 2 Duo E4600 @ 2,4Ghz
Radeon 2600 HD XT
2 GB RAM

EDIT:
connection: 15MBit wired connection, local provider - ping is normally below 50ms

Video - no way, i even cannot switch to a browser on my computer while playing :)
Last edited by thorondir_42#5603 on Oct 25, 2013, 12:34:20 AM
normal took me 5 or 6 tries running scepter to get into the room
in cruel now on attempt : 12 , anoying as #@$%
Last edited by kirbs#2880 on Oct 25, 2013, 1:13:18 AM
No video, but a screenshot with the F1 output enabled shortly after a successfull load of the top:

http://imgur.com/yXc3XnL

For a normal loading screen, the spikes reach 250-500ms only.

Also, i am at 2 crashes ("PoE stopped working.") at the beginning of the fight (out of 5 successful loadings of the top)
Last edited by thorondir_42#5603 on Oct 25, 2013, 1:14:41 AM
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lusttropfen wrote:
CPU: Intel E8600
GPU: ATI HD4850, 13.1 Drivers
RAM: 4 GB
OS: WIN 8.1 x64



wired 16 down/1 up, 50 ms, T-Online (germany)

I always crash with "An unexpected disconnection occurred." when I try to enter "Stairs" to Dominus.

Last edited by lusttropfen#7932 on Oct 25, 2013, 1:31:19 AM
I've tried EU & American servers, no go.

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