I want my Points
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I bought 150 points via the PlayStation Store, but they are not credited to my account.
What can I do? Last bumped on Apr 18, 2025, 9:39:41 AM
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Hey there, I'm sorry to hear that! Could you please email us at support@grindinggear.com so we can look into this matter for you?
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I reply, I gave you all informations you want to have, but nothing is done.
Whats next? |
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Still nothing happend.
So sadly I must contact PlayStation-Support to get my money back and quit the game. |
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Hey there, if you have already contacted us at support@grindinggear.com, we will respond to you as soon as we can. We are currently working through a large number of support requests, but please rest assured we will get back to you as soon as possible.
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Nice answer, nice try. Looks like copy and paste. No matter which forum language you choose, there are tons of posts complaining about the inactivity of the support, sometimes for MONTHS.
I am a customer support manager myself and such behavior is absolutely unacceptable and cannot be explained by overload. It borders on complete indifference. |
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Time expired. I have contacted PlayStation support. I demand my money back. This behavior borders on fraud. Collecting money but doing nothing in return.
That is absolutely unacceptable. |
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