Support not answering for almost a month!!!
|
I had to make another account to be able to write a message
Because support does not exist, you can make an game but you can make a decent website and a proper support channel/ It is almost a month since I have send several e-mails to support and I got no answer. How much patience do you need from a customer to fix an account? I don't need a fix anymore I just want a refund because I had to pay for early access and I can't play early access because my account was locked for no reason and no previous notice at all. SHOOT FIRST ASK QUESTIONS LATER What is this ? Game is nice graphics and all, support is bad, and because I wasted so much time and money, and not to be able to play I will like a refund please... Thank You! Last bumped on Mar 9, 2025, 1:15:52 PM
|
|
|
Hey there,
I'm very sorry to hear this, and I apologise for our slower-than-usual support response times. As mentioned in our Customer Support Update, we are currently working through a large number of support requests, but please rest assured we will get back to you as soon as possible. |
|
