Need help with unlinking account from steam

I bought a POE 2 key earlier today and made this new account to play with. unfortunately i already had an old account linked to my steam, I was wondering if i can get in contact with someone to get it unlinked. my old account is
reflex_123#1551
Last bumped on Mar 9, 2025, 1:02:54 AM
Hi! Could you please contact us at support@grindinggear.com and we'll be able to provide you with some additional information.

If you have already contacted us at support@grindinggear.com, we will respond to you as soon as we can. We are currently working through a large number of support requests, but please rest assured we will get back to you as soon as possible.
yes, ive already sent an email. i was wondering if i could maybe get a faster response here. thanks for the info

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