Keys Problem

I got a key for Path of Exile 2 from a friend, and I installed the game on Steam using that key. But now, when I try to play, it says I don’t have access to the game and that I need to pay for it. I’m really confused because I thought the key would give me Early Access. What should I do? I’ve checked that the key was redeemed on my Steam account, but it still doesn’t work. Has anyone else had this issue, or does anyone know how to fix it? Should I contact support or try linking my Steam and Path of Exile accounts again?
Last bumped on Mar 7, 2025, 4:38:58 PM
Hey there, I'm sorry to hear that!

Could you please email us at support@grindinggear.com so we can look into this matter for you? Please include your Path of Exile account name (including 4 digit discriminator) and the names of a few of your characters.

We are currently working through a large number of support requests, but please rest assured we will get back to you as soon as possible.
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I got a key for Path of Exile 2 from a friend, and I installed the game on Steam using that key. But now, when I try to play, it says I don’t have access to the game and that I need to pay for it. I’m really confused because I thought the key would give me Early Access. What should I do? I’ve checked that the key was redeemed on my Steam account, but it still doesn’t work. Has anyone else had this issue, or does anyone know how to fix it? Should I contact support or try linking my Steam and Path of Exile accounts again?



Friend of mine also bought two keys and gave me one, his still working till today, played a few days, repaid him and suddenly my access was gone. I got a few replys from support after months but all they can (I say "want") to tell me is to contact whoever I got the key from as they cant tell you (I say dont want to tell you) what happend or was the issue, not even that the key was the issue what I suspect but dont know. thirdpartyseller tells you the key was legit used, like you did.
Pretty sure at this moment we all went into a big scam between GGG and some third party sellers, both took money and now advise you to contact each other until you give up or buy again.

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