Random crashes since pre-patch of 3.25

The game is running fine, laggy but fine on my laptop. The main difference is that the laptop is running windows 11 and not 10 like my gaming setup. Everyone that is crashing, do you run windows 10 or 11? Would be nice to get some statistics on this.

My computer has been crashing every 10 seconds to 1 minute in game usually closer to 10 seconds, since the league started. It is infuriating. Never had these issues before 3.25

Случайные вылеты, постоянно, не важно что я делаю, случайным образом происходит вылет из игры.

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AtenK wrote:

I think I solved the issue. In the options I noticed that I had the Graphics set to use DirectX 11, I changed to DirectX 12 and it hasn't crashed since then.

I did this was able to play again. Haven't played long yet but so far this seems to have fixed it.

My problem is, I think, slightly different from most of you. I litteraly can't play the game. I think I tried to launch 150 times, managed to load my character in game like 5 times, 1 time it didn't crash isntantly, i killed Hilock and then it crashed when loading the first city.

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AtenK wrote:

I think I solved the issue. In the options I noticed that I had the Graphics set to use DirectX 11, I changed to DirectX 12 and it hasn't crashed since then.

Problem is it takes me like 1 hour to have one lucky load where i can at least click on something in the option so pretty hard to change to dx12. Also i tried launching the game with -dx12 in option at start, in steam settings, doesn't change anything.

The game keeps crashing for me too.

It doesn't matter if I start the game or if I get to the main menu then
on the city loading screen or when I load a map.

I've definitely tried 100 times today. I've already repaired the game using the Steam function and reinstalled it twice without success.

I've also got the graphics on minimum. If I actually manage to get to a map after half an hour of trying, the game just freezes on the map. I've already managed to get it to work for about half an hour.

I've also turned off virus protection without success. It worked great last season.

Operating System Name Microsoft Windows 11 Home
System Type x64-based PC
Processor AMD Ryzen 7 5800H with Radeon Graphics, 3201 MHz, 8
Core(s), 16 Logical Processor(s)
Installed Physical Memory (RAM) 16.0 GB
NVIDIA GeForce RTX 3060 Laptop GPU


!!!!!!! So for me it works with DirectX 12. I've been playing for about 4 hours now without any problems. !!!!!!!!

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raf5591 wrote:

+ 1 here with

I-9 13900k & a 4070

It looks like there's a known issue with gen 13/14 Intel CPUs that is getting addressed mid august. Dont know if there's some crossover to 12th gen (sorry OP :( )
That being said, i've been runnig crash free for 1.5-2 hrs after following this:

https://steamcommunity.com/app/1282100/discussions/1/5276582961025042129/

54x on my performance cores seemes to be the magic # for me

Will try that, at least this is something i didn't try and it brings me hope, cause i'm quite desesperate at this point.

Same issue here, i have a 7700x Ryzen and a 4070Ti and i am randomly crashing (no error, nothing, the game just shuts down). It happens pretty randomly inside the maps and i am not sure why.

So far i have:
- Updated my NVidia drivers
- Checked the file integrity of my PoE client. (Non steam)
- Rebooted PC

So for me, as a comment recommended it above, this worked:

https://steamcommunity.com/app/1282100/discussions/1/5276582961025042129/

Underclocking (yeah wtf from GGG) you cpu on performance ratio, I went down to x52, and the game is running properly since 10 minutes (was 0 second before, couldn't play)