Insane Latency Spikes and Game Crashes

Right now the game is unplayable, the lag is terrible, it's unbelievable that they haven't fixed it.

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_Snake__ wrote:

Was not a thing to me in SG server until these days, the lag spike and huge latency issue is back. This thing is happening almost 90% of the time in Kalandra league so i skip it. Now im having fun with the new scarab, the problem is back again

It was good for me then and then back for me when you posted this.

It's not our ISP'S! The timing is happening to groups.

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Poroto wrote:

Right now the game is unplayable, the lag is terrible, it's unbelievable that they haven't fixed it.

I'm shocked. In all the time of poe, no bug has been as bad as this mate.

Awaiting any word from GGG at all...

Haven't had a problem with this league until today. Log in fine, but interacting with anything in town, or going into a map, and I watch my ping rack up. 5000ms. 10,000ms.

Just saw it hit 90,000ms, then reset, and my character just looked like she had a seizure. Now she's frozen on screen and I'm about to d/c with a 140,000ms ping.

Same issue for me. It's seemingly instance dependent. When I'm in HO, no issue. Try to map, ping shoots to over 100K. Tried three EU servers all with same problem.

As I understand the issue is *.zayo.com
losses are there.
Unfortunately impossible to play...

|------------------------------------------------------------------------------------------|
| WinMTR statistics |
| Host - % | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
| 192.168.50.254 - 0 | 206 | 206 | 0 | 0 | 15 | 0 |
|107-203-252-1.lightspeed.sntcca.sbcglobal.net - 0 | 206 | 206 | 0 | 1 | 17 | 1 |
| 71.148.149.10 - 0 | 206 | 206 | 1 | 1 | 15 | 1 |
| No response from host - 100 | 41 | 0 | 0 | 0 | 0 | 0 |
| 32.130.25.169 - 0 | 206 | 206 | 3 | 6 | 15 | 8 |
| 12.122.114.5 - 0 | 206 | 206 | 3 | 5 | 15 | 5 |
| ae17.mpr4.sjc7.us.zip.zayo.com - 19 | 119 | 97 | 55 | 57 | 75 | 61 |
| No response from host - 100 | 41 | 0 | 0 | 0 | 0 | 0 |
| ae29.cs1.lax112.us.zip.zayo.com - 91 | 44 | 4 | 0 | 66 | 68 | 65 |
| No response from host - 100 | 41 | 0 | 0 | 0 | 0 | 0 |
|64.124.129.53.IPYX-288174-006-ZYO.zip.zayo.com - 24 | 106 | 81 | 0 | 65 | 79 | 66 |
| 206.148.25.87 - 21 | 114 | 91 | 65 | 65 | 70 | 66 |
| 203.10.96.171 - 21 | 112 | 89 | 65 | 65 | 75 | 65 |
|________________________________________________|______|______|______|______|______|______|
WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider

Adjusting this for you:

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ivanzipfer wrote:

As I understand the issue is *.zayo.com
losses are there.
Unfortunately impossible to play...

How is your ping / WinMTR on Dallas server?

Hi, this past couple of days I am experiencing high latency when going inside Maps or Instances. Can anyone help me verify the problem? here is the WinMTR Results :

https://pastebin.com/5WWPB287

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MaroBatua wrote:

Hi, this past couple of days I am experiencing high latency when going inside Maps or Instances. Can anyone help me verify the problem? here is the WinMTR Results :

https://pastebin.com/5WWPB287

I did some reverse pinging to PLDT (Philippine Long Distance Telephone Company) and had quite a bit of packet loss. The pink area is where it appears your routing problem is starting and the green area shows the start of the loss. The packet loss is probably the start of your issue that eventually is attributing to high ping and sometimes server disconnects.

There are quite a lot of posts about connection and packet loss issues reported on reddit about PLDT while gaming.

You could try contacting your ISP and show them this trace and see if there's any way for them to reroute your traffic or if they could reach out to PLDT. Sometimes this doesn't go as you would like it to and sometimes these issues get resolved by the carriers eventually.

Your other options are to try to use a VPN if you want to continue to use Singapore as a server, or see how your connection to Japan is.

Unfortunately it seems I have this same issue. At some points the game just stops responding, latency meter keeps going up and up for some time and then I get kicked to login screen. Tried Frankfurt and Amsterdam servers and it persists on both. I was doing some Merc Lab runs in SSF Ruthless permanent league if that helps.

WinMTR doesn't seem to show any packet losses: https://pastebin.com/T6bEAuH6

And this is how it looks like in game before it crashes: https://imgur.com/a/Idz7Umi