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Twitch drop

The twitch drop just didnt want to be activated for me.
I refreshed the twitch stream multiple times, tried to activate manually but i couldnt. Twitch and my profile was linked... Watched till 23:20 cest (started 22:00 in cest). I just lost the free wing thanks to a bug?
Last bumped on Mar 28, 2025, 5:39:03 PM
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xFallenAngellx wrote:
The twitch drop just didnt want to be activated for me.
I refreshed the twitch stream multiple times, tried to activate manually but i couldnt. Twitch and my profile was linked... Watched till 23:20 cest (started 22:00 in cest). I just lost the free wing thanks to a bug?


Well if you have a problem with twitch, then you will need to contact Twitch support.

This is how if works assuming that you have linked your PoE account correctly with Twitch --->

1. You watch the stream in Twitch on the correct channel / a channel with drops enable.
2. When the drops is shown as available in Twitch, you then have to MANUALLY claim it.
3. You now go to the PoE website and check the drop status between Twitch and PoE --> https://www.pathofexile.com/my-account/twitch
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xFallenAngellx wrote:
The twitch drop just didnt want to be activated for me.
I refreshed the twitch stream multiple times, tried to activate manually but i couldnt. Twitch and my profile was linked... Watched till 23:20 cest (started 22:00 in cest). I just lost the free wing thanks to a bug?


Hi there, xFallenAngellx! I'm sorry to hear this! If you are experiencing any issues after you have claimed your drop in your Twitch Drops Inventory, could you please try disconnecting your Path of Exile account from your Twitch account and then try linking it again? You can do so here:

https://www.pathofexile.com/my-account/connections

​You may need to disconnect your Path of Exile account from Twitch first in your account settings on the Twitch.tv website.

If you continue to experience any issues after claiming your drop, can you please contact us at support@grindinggear.com?
Need help? Contact Support :)
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Lisa_GGG wrote:
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xFallenAngellx wrote:
The twitch drop just didnt want to be activated for me.
I refreshed the twitch stream multiple times, tried to activate manually but i couldnt. Twitch and my profile was linked... Watched till 23:20 cest (started 22:00 in cest). I just lost the free wing thanks to a bug?


Hi there, xFallenAngellx! I'm sorry to hear this! If you are experiencing any issues after you have claimed your drop in your Twitch Drops Inventory, could you please try disconnecting your Path of Exile account from your Twitch account and then try linking it again? You can do so here:

https://www.pathofexile.com/my-account/connections

​You may need to disconnect your Path of Exile account from Twitch first in your account settings on the Twitch.tv website.

If you continue to experience any issues after claiming your drop, can you please contact us at support@grindinggear.com?


I seem to have had a similar issue, but the item isn't in my available drops list to claim. what should I do?
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I seem to have had a similar issue, but the item isn't in my available drops list to claim. what should I do?

What's the level and class of your highest level character?
"VPs are not required to change their posting style. They are still welcome to express their opinions and take part in any discussions they wish. Their only responsibility is to continue doing what they have always done - posting in a friendly and constructive manner."

-GGG, 2015
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Sarno#0493 wrote:
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I seem to have had a similar issue, but the item isn't in my available drops list to claim. what should I do?

What's the level and class of your highest level character?


Sorry, wrong thread!!!
have same issue, watched full stream yesterday and did not get the drop. When i check on twitch drops and rewards it says in progress and This reward is no longer available.
Same here. Contacted support and they ask to me contact Twitch.

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