General Discussion - Is it happening again? Tin foil hat time! - Forum

" Pes_Planus wrote: " Tzaina wrote: " Pes_Planus wrote: Also, what about the respec bug & the bug with the sockets disappearing? Sockets can easily be fixed, but items going up in smoke on the other hand! I'm not (just) talking about "fixing" sockets. I'm talking about the bug that caused sockets (with gems) to disappear in the first place. Chris has only said "the problem has been fixed" without giving any details other than "the bug where some items lost mods or were deleted". Does that include the socket bug also? And as I said the shavs is still verified without the chaos mod (so it hasn't been fixed). And the paw is also still verified without the sockets. While I can 100% understand the concern of the players that lost items I'm even more concerned that the bugs (or at least some of them) still exist. None of those item-related problems still exist. They were due to the same root cause which was fixed around 13 hours ago. Lead Developer. Follow us on: Twitter \| YouTube \| Facebook \| Contact Support if you need help!	Posted by Chris on May 11, 2015, 4:57:55 PM Grinding Gear Games Quote this Post
Is it safe to play then? I have been wanting to play all day but been avoiding it because I do not wanna lose my items I am the world's best path of exile player, I strong I kill all monster with amazing power	Posted by POOPHAMMER#6585 on May 11, 2015, 5:01:15 PM Quote this Post
Humm that's a very serious issue here, how ironic that an MTX that's Vaal and corruption related (lorewise) can actually cause real database corruption to random items... Tech guy	Posted by Warrax#2850 on May 11, 2015, 5:01:52 PM Quote this Post
" Chris wrote: None of those item-related problems still exist. They were due to the same root cause which was fixed around 13 hours ago. I really like* how you're obviously still reading this thread and choosing not to respond to whether people (who aren't me!) who lost valuable items due to your own team's mistake will have those items restored in the future, since multiple reports indicated that they have not been restored yet. *despise with a sincere passion	Posted by codetaku#0468 on May 11, 2015, 5:05:29 PM On Probation Quote this Post
" Chris wrote: None of those item-related problems still exist. They were due to the same root cause which was fixed around 13 hours ago. Thanks for the reply! Guess it's safe to play again. Quite interested if they do restore the items (and mtx's) and rechange the once that still exist: Shavs without chaos mod & Cybil's without sockets. @Hikaru: Don't think he'll respond to your question as it'll only cause trouble (no matter what he'll reply). Guess we'll just have to wait for players reporting the return of items / mtx's. "Fixing the endgame was hard - No matter how hard we buffed red maps, people would keep spamming Gorges. So we turned Gorge into a red map"	Posted by qwertz#1626 on May 11, 2015, 5:08:10 PM Quote this Post
" HikaruYami wrote: " Chris wrote: None of those item-related problems still exist. They were due to the same root cause which was fixed around 13 hours ago. I really like* how you're obviously still reading this thread and choosing not to respond to whether people (who aren't me!) who lost valuable items due to your own team's mistake will have those items restored in the future, since multiple reports indicated that they have not been restored yet. *despise with a sincere passion If I say that we're not going to restore items, people will be angry. If I say that we're going to restore items and are then unable to, people will be angry. I want to find out more information about whether/how this is possible before committing to anything. Lead Developer. Follow us on: Twitter \| YouTube \| Facebook \| Contact Support if you need help!	Posted by Chris on May 11, 2015, 5:12:34 PM Grinding Gear Games Quote this Post
I'm pretty sure that there will never be a roll back on items, currency, or characters. I thank those that reported the issue because you might have saved me some major rage. My sincere condolences to the gear losers. echo "The world is full of smart people" \|sed -e 's/smart people/sheep/'	Posted by buhdunkadunk#6538 on May 11, 2015, 5:13:33 PM Quote this Post
" Chris wrote: If I say that we're not going to restore items, people will be angry. If I say that we're going to restore items and are then unable to, people will be angry. I want to find out more information about whether/how this is possible before committing to anything. Fine, at least we got a legitimate response. I will postpone my anger, for now. However, my previous statements still apply even if you are prevented from restoring items due to a purely technical issue. This is big. This is gigantic. Rather than PoE 2.0, if technical issues prevent the restoring of lost items that are lost due to your team's own fault, you should literally throw out the entire beta and get everyone to work on a better system for tracking items, so that this never ever ever ever ever ever ever happens in the future. [Removed by Support] Last edited by Jared_GGG#0000 on May 11, 2015, 5:26:54 PM	Posted by codetaku#0468 on May 11, 2015, 5:15:15 PM On Probation Quote this Post
" HikaruYami wrote: Removed as support removed what you wrote - damn they are quick ;) I understand your anger (and need for justice). However that being said, GGG does state: " We can not restore dead hardcore characters or lost items for any reason. This is a general policy and we do not make exceptions. Due to bugs, items may be lost or characters may die due to reasons outside of your control. Please do report these incidents in the Bug Reports forum, but do not contact support asking for restoration. We are working hard to fix the underlying problems so that such losses do not occur in the future. buhdunkadunk did care and posted in quite a few threads warning people about this bug. Don't be too harsh ;) "Fixing the endgame was hard - No matter how hard we buffed red maps, people would keep spamming Gorges. So we turned Gorge into a red map" Last edited by qwertz#1626 on May 11, 2015, 5:25:13 PM	Posted by qwertz#1626 on May 11, 2015, 5:23:47 PM Quote this Post
If items are gone, they're gone. It's a beta. Stuff happens. Rip & Reroll Keep up the great work, Chris/GGG.	Posted by Deleted on May 11, 2015, 5:36:46 PM