KERNELBASE.dll crash every 1-2 hours or so(tried pretty much everything)

Faulting application name: PathOfExileSteam.exe, version: 0.0.0.0, time stamp: 0x67cf6ab0
Faulting module name: KERNELBASE.dll, version: 10.0.26100.3470, time stamp: 0xcdfc8fa1
Exception code: 0xe0000001
Fault offset: 0x00000000000cab6a
Faulting process id: 0x4870
Faulting application start time: 0x1DB980FF7EF9D33
Faulting application path: D:\Steam\steamapps\common\Path of Exile\PathOfExileSteam.exe
Faulting module path: C:\WINDOWS\System32\KERNELBASE.dll
Report Id: 6902cc8d-3ef4-44cc-8aa2-43a760d437e8
Faulting package full name:
Faulting package-relative application ID:
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Spec
MB : ROG STRIX Z690-A GAMING WIFI D4
OS : Microsoft Windows 11 Pro (24H2)
CPU : Core™ i7-12700K
GPU : NVIDIA GeForce RTX 4070 SUPER
RAM : 32 GB (DDR4)
Setup : Dual screen main 4k 240 hz with gsync + secondary 120 hz without gsync (Played on the main)
Platform : Steam

Play the game at 4k everything pretty much set to lowest possible get around 150 FPS in ho I have been playing this game for a little bit more than 6000 hours have never ever have crashes like these before

its begun after I got back to play Phrecia events before that I had used the same system to play through Settler launch and had played quite a while(having 10 mirrors+ char) just fine and also continue playing through Poe2 EA just fine. Then after got back to poe1 these crashes happen all of the sudden It keep happening every 1-2.5 hours or so with the exact same error above.

I am not sure it happened at the beginning of event or not since I didnt play that much at the start but this last week it happened everyday I have been farming Legions i dont even know its relevant or not.

Exact symptom: it pretty much happened randomly out of nowhere running through maps, looting, price check etc.. the game will be frozen (only the game pc is running fine) can last about 3-10 seconds the game then terminate itself leave the exact same dll error above everytime

I have been trying pretty much everything
- reinstall game /verify integrity
- reinstall windows couple of times (restore 10+ times)
- lowering performance core ratio (mine isnt even 13/14 gen)
- update everything drivers/bios etc.
- mess with settings vulcan dx12/gsync on-off/ adaptive sync on-off/ low sound channel .......
- single monitor setup
- platform to standalone
- change mtx

Things that I have read through but havent try yet (but tbh I dont wanna try anymore)
- Shader cache to unlimited
- use older windows update (a lot of people say 24h2 has a lot of problem)
- complete removed mtx


Anyone pls help this is the first time that I am pretty much gived up fixing pc related problem I have never found a death end like this I wanna play the game so much......

Last edited by yoonkung#5360 on Mar 19, 2025, 11:36:50 AM
Last bumped on Mar 18, 2025, 2:35:32 PM

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