Crash to Desk top - KERNELBASE.dll

About every hour or so the game will crash to desk top with the same error, all the drivers are up to date and the system is funtion normally outside of the game. Here is the error always in the KERNELBASE.dll:

The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.

- System

- Provider

[ Name] Microsoft-Windows-Kernel-Power
[ Guid] {331c3b3a-2005-44c2-ac5e-77220c37d6b4}

EventID 41

Version 10

Level 1

Task 63

Opcode 0

Keywords 0x8000400000000002

- TimeCreated

[ SystemTime] 2025-03-10T12:14:25.3863482Z

EventRecordID 975

Correlation

- Execution

[ ProcessID] 4
[ ThreadID] 8

Channel System

Computer DESKTOP-CD6PEC2

- Security

[ UserID] S-1-5-18


- EventData

BugcheckCode 278
BugcheckParameter1 0xffffb38d9b105460
BugcheckParameter2 0xfffff80560db1a40
BugcheckParameter3 0xffffffffc000009a
BugcheckParameter4 0x4
SleepInProgress 0
PowerButtonTimestamp 0
BootAppStatus 0
Checkpoint 16
ConnectedStandbyInProgress false
SystemSleepTransitionsToOn 5
CsEntryScenarioInstanceId 18
BugcheckInfoFromEFI false
CheckpointStatus 0
CsEntryScenarioInstanceIdV2 18
LongPowerButtonPressDetected false
LidReliability false
InputSuppressionState 0
PowerButtonSuppressionState 0
LidState 3
WHEABootErrorCount 0

Faulting application name: PathOfExileSteam.exe, version: 0.0.0.0, time stamp: 0x67ca1bdb
Faulting module name: KERNELBASE.dll, version: 10.0.26100.3037, time stamp: 0x1883624e
Exception code: 0xc000041d
Fault offset: 0x00000000000cbb0a
Faulting process id: 0x92AC
Faulting application start time: 0x1DB91CB4FC15A6A
Faulting application path: C:\Games\Steam\steamapps\common\Path of Exile 2\PathOfExileSteam.exe
Faulting module path: C:\WINDOWS\System32\KERNELBASE.dll
Report Id: 9d2696f8-21d3-4ae1-a02b-269dc3a13935
Faulting package full name:
Faulting package-relative application ID:

"

Rik43#2670 wrote:

Faulting application name: PathOfExileSteam.exe, version: 0.0.0.0, time stamp: 0x67ca1bdb
Faulting module name: KERNELBASE.dll, version: 10.0.26100.3037, time stamp: 0x1883624e
Exception code: 0xc000041d

Huh.

Would you mind posting a DxDiag on https://pastebin.com ?

There's a step-by-step guide to creating DxDiags here;
https://help.ea.com/ca/help/pc/how-to-gather-dxdiag-information/

I got the file you asked for but I was not sure how to place it in the sight you mentioned I could not work it out? Anyway I can post it here?

Ok I think I did it? I put it on the site and called it POE 2 Crash to Desk Top User name is RHamilton and I made it public.

I hope you can see it?

By the way this is for POE 2 not 1..... Hope I have not posted this in the wrong place?