Unable to Access Path of Exile 2 Early Access

I recently purchased access to Path of Exile 2 Early Access, and my account page confirms that I am eligible to log in and play. However, when I launch the game and attempt to log in, I receive an error message stating:

"Your account does not have permission for Early Access."

Additionally, I have redeemed the Steam/Epic client key, but I understand that these only add the client to my library and do not grant access. Given that my account explicitly states that I should be able to log in, I would appreciate any assistance in resolving this issue.

Could you please verify my account's status and let me know if there is anything I need to do on my end?

Thank you for your time and help.
Last bumped on Mar 5, 2025, 7:33:20 PM
Hey there, I'm sorry to hear that! Could you please email us at support@grindinggear.com so we can look into this matter for you?

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