Does any one work in the support?
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As title says I've tried contacting support since Jan 6th about my t shirt and hoodie with no response or any thing. Haven't recieved either item. Guess I'm just supposed to accept it?
Last bumped on Mar 5, 2025, 7:39:32 PM
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My guess is you'll get some thread and needles in the mail and they'll close the case.
J/K! Sucks that folks aren't getting responses for months from support :(. |
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" It took them about 2 months for them to resolve my issue. I have my issues with the game but this, I feel, it's legitimately a case of having an overwhelming amount of emails to go through. Stay patient & don't send another email as it puts you to the back of the line again. If you cross into the 4 month time frame - then maybe at that point I would try again. But for the time being, 2-3 months seems like a normal waiting time. |
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Dang well thanks for the replies. Guess I'll just wait and see what happens. Sucks I paid 240 dollars and can't even get an email regarding the shipment. Feels bad
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Hey there,
If you've already contacted us via email at support@grindinggear.com then I'm afraid you'll need to wait for the appropriate team member to get back to you. We're currently handling a large volume of tickets right now so we really appreciate your patience in the meantime! As a note, please don't send additional or follow-up emails, Support will get to you as soon as possible. | |
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I've been waiting 87 days when I spent $500 to support GGG? This started with support@grindinggear.com 87 days ago my PATIENCE is wearing thin.
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