Questions about refunds

Many people are afraid of affecting the refund, so they dare not make any purchase behaviour in the process of waiting for the refund. They should also be cautious in subsequent purchases. Otherwise, no one can guarantee that the problem will be solved in time. This is undoubtedly a huge loss for a game company. Therefore, please solve the problem in time and shorten the waiting time of players. Don't use mechanical answers to make everyone's patience disappear. This is undoubtedly fatal to the game company.