How many time take receive a response from support and accounts locked??

i read people have waiting 6 weeks and 2 months.... my friend buy the game and fundator pack hours before been locked.. if he must wait 2 months for receive a response i think he make refund and try to recovery the money... if anyone can give a response, my friend can read this and make a deicision overall this strange situation.
Last edited by Nazareno#7327 on Feb 26, 2025, 11:47:01 AM
Last bumped on Feb 26, 2025, 3:22:53 PM
Hey there,

Could you please contact us at support@grindinggear.com and we'll be able to better assist you with this as soon as possible.

As a note, please don't send additional or follow-up emails, Support will get to you as soon as possible.
yes, he send two emails and still waiting, but no have response.... thx for generic response... copypaste worldç
send one mail and wait for a reply, if they ask some security questions answer them then wait, it'll take as long as it takes as there is a queue and your friend is no more special that anyone else in it, FYI and mail outside what was asked for will reset your position in the queue.
Ancestral Bond. It's a thing that does stuff. -Vipermagi

He who controls the pants controls the galaxy. - Rick & Morty S3E1
and why the accounts are bloqued?? is automatic when many people report you or mmanual?
he got muted two times from chat, the first 24 hours and second 168 hourds and a minutes after account block

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