Help and Information - A question regarding the same scripted response - Forum

How long are we talking here? There are people whose accounts have been locked since December who have not received a response?

When can we expect this response? Are we talking 3-6 months, 6-12 months or 2+ years? Can someone shed some light on this. My account has been locked for an extremely long time.

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Unfortunately, we aren't able to assist with this issue over the forums. Please contact us at support@grindinggear.com if you haven't already so we can look into this with you. Be sure to include your Path of Exile account name (including four-digit discriminator) as well as the names of a few of your characters so that we are best able to look into things with you.

If you've already contacted us you'll need to wait for a reply. Sending additional emails may result in more delays due to causing more work for our team so we appreciate your cooperation and understanding.

Last bumped on Feb 23, 2025, 5:44:15 PM