Refund of mistakenly bought microtransaction shop item
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Is it possible to refund a mistakenly bought microtransaction shop item?
I've bought a unique stash tab on sale when I was on holiday via POE website through my phone and when I came back from holiday and launched the game I bought it again because I've forgotten I bought it earlier :/ I've issued 2 email requests for this subject already but 1st one has been abandoned mid process and the 2nd one I've got no reply at all since 17.01 Last edited by daroll44#6974 on Feb 21, 2025, 11:31:42 AM Last bumped on Feb 21, 2025, 11:34:51 AM
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We're currently handling a large volume of support requests which you can read about in our announcement here. If you've already contacted us via email at support@grindinggear.com then you'll need to wait for the appropriate team member to get back to you. We appreciate your patience!
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