points purchased nothing received

i have made two purchases on the psn store one for $5 and another for $10. no points have been received yet and has now been 4 day. i got a email back asking for information about the it and gave all info. nothing has been done since and no reply or points received.
Last bumped on Feb 23, 2025, 12:00:40 AM
Hey there, if you have already contacted us at support@grindinggear.com, we will respond to you as soon as we can. We are currently working through a large number of support requests, but please rest assured we will get back to you as soon as possible.
i have contacted support a with 3 sepperate emails. the fact that i spent money on this game days ago and still have yet to get a response or money is a bit crazy. please respond to them and not let them just sit there or get the points to those spending real money on them. sorry but after 4 days im pretty upset and no other game has ever done this to me
so how long will this take i bought my points a week ago and no response from you guys and no points received
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i have contacted support a with 3 sepperate emails. the fact that i spent money on this game days ago and still have yet to get a response or money is a bit crazy. please respond to them and not let them just sit there or get the points to those spending real money on them. sorry but after 4 days im pretty upset and no other game has ever done this to me



do not spam email to support. Also not helpful to spam in forums (1) too



https://www.pathofexile.com/forum/view-thread/3703227


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If you’re still waiting for a response, we urge you not to send another email as it will move you to the back of the queue
This is the start of forum signature: I am not a GGG employee. About the username: Did you know Kowloon Gundam is made in Neo Hong Kong?

quote from the first page: "Please post one thread per issue, and check the forum for similar posts first"

This is the end of forum signature
Last edited by neohongkong#0222 on Feb 23, 2025, 12:00:50 AM

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