I can't change my email address
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My IP address changed (I changed ISP but the IP address should still be in the same country) and the game is asking for a confirmation code sent to email xxx@yyy.com (xxx@yyy.com is of course not the real email and just used here to better explain the situation).
I'm currently writing with the *blocked* account and have my password to access the account here on pathofexile.com The email xxx@yyy.com has been locked by Microsoft too so I cant access it anymore. so I am trying to change my email account to my present email and when I want to give my new email address here, of course it sends a confirmation request to the old email address xxx@yyy.com which I dont have access to anymore. I have sent an email to support@grindinggear.com and got a reply asking for the names of some of my chars (which I provided in a reply) but no resolution after a month already ... Can anybody at GGG help on this ? Last edited by stellarstar#6756 on Feb 20, 2025, 3:44:41 AM Last bumped on Feb 20, 2025, 5:57:09 PM
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They will respond "as soon as humanly possible".
We can't do anything else but wait. |
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" Hi there, if you've already sent an email or have responded to an email from us, we'll be sure to get back to you as soon as possible. I apologise for any further delays. |
