Still waiting for my account to be unlocked

My main account has been hacked> locked by support for arround 3 weeks already > i provided all the evidence receipts etc > got asked for an fresh THROWAWAY account with a fresh email and an char that has got to the 1st encampment > I provided the Throwaway account straight away and now i'm just waiting for days and days , for some1 to look into it and finish it off .
i don't want to be pushy but this last step it shouldn't take that long, easy to do ,it shouldn't take.long ,it should be some kind of filtering in the way support deal with request being locked out of you account for weeks , months should be prioritise more.
Please someone could have a look at it?
my main account is "cplmtfg#1090"
Could some1 look at it please?

If you have already emailed support there is nothing else to be done you will have to wait for them to respond. They have a very high stack of issues right now it is going to take some time. Be patient as difficult as it may be.

They do not handle account related issues via the forums.

More information can be found here. https://www.pathofexile.com/forum/view-thread/3703227

I was, i am being patient but patience has nothing to do with this
This is outrageous and disrespectful towards me and the rest of the customers...

"

JC_GGG wrote:

We're currently handling a large volume of support requests which you can read about in our announcement here. If you've already contacted us via email at support@grindinggear.com then you'll need to wait for the appropriate team member to get back to you. We appreciate your patience!

this replies make me sick
the amount of time spent to copy paste this replies could be spent actually solve the problems that people have , looks like if you are not a streamer they don't give to fcks about you and they just put you on the waiting list for weeks/months.
Keeping your account locked looks like a strategy to make buy another early access key and spend more money while waiting , cuz at the end of the day it looks like we payed for a product/service but we are not allowed to use it by the same company that sold it to us...

account locks are effectively indefinite bans during this time, people are waiting months waiting for any eventual movement