POE2 crashes at Deshar loading screen

I have two characters one at Cruel Deshar and the other at a regular Deshar. POE2 crashes during its loading screen for both characters. I can create a new character and play without a problem.
Last bumped on Feb 2, 2025, 9:28:19 AM
Computer Information:
Manufacturer: Micro-Star International Co., Ltd.
Model: MS-7D78
Form Factor: Desktop
No Touch Input Detected
Processor Information:
CPU Vendor: AuthenticAMD
CPU Brand: AMD Ryzen 7 7700X 8-Core Processor
CPU Family: 0x19
CPU Model: 0x61
CPU Stepping: 0x2
CPU Type: 0x0
Speed: 4500 MHz
16 logical processors
8 physical processors
Hyper-threading: Supported
FCMOV: Supported
SSE2: Supported
SSE3: Supported
SSSE3: Supported
SSE4a: Supported
SSE41: Supported
SSE42: Supported
AES: Supported
AVX: Supported
AVX2: Supported
AVX512F: Supported
AVX512PF: Unsupported
AVX512ER: Unsupported
AVX512CD: Supported
AVX512VNNI: Supported
SHA: Supported
CMPXCHG16B: Supported
LAHF/SAHF: Supported
PrefetchW: Unsupported
BMI1: Supported
BMI2: Supported
F16C: Supported
FMA: Supported
Operating System Version:
Windows 11 (64 bit)
NTFS: Supported
Crypto Provider Codes: Supported 311 0x0 0x0 0x0
Client Information:
Version: 1738026274
Browser GPU Acceleration Status: Enabled
Browser Canvas: Enabled
Browser Canvas out-of-process rasterization: Enabled
Browser Direct Rendering Display Compositor: Disabled
Browser Compositing: Enabled
Browser Multiple Raster Threads: Enabled
Browser OpenGL: Enabled
Browser Rasterization: Enabled
Browser Raw Draw: Disabled
Browser Skia Graphite: Disabled
Browser Video Decode: Enabled
Browser Video Encode: Enabled
Browser Vulkan: Disabled
Browser WebGL: Enabled
Browser WebGL2: Enabled
Browser WebGPU: Enabled
Browser WebNN: Disabled
Video Card:
Driver: AMD Radeon RX 6900 XT
DirectX Driver Name: atidx9loader32.dll
Driver Version: 32.0.12033.1030
DirectX Driver Version: 32.0.12033.1030
Driver Date: 11 27 2024
Desktop Color Depth: 32 bits per pixel
Monitor Refresh Rate: 119 Hz
DirectX Card: AMD Radeon RX 6900 XT
VendorID: 0x1002
DeviceID: 0x73af
Revision: 0xc0
Number of Monitors: 2
Number of Logical Video Cards: 2
No SLI or Crossfire Detected
Primary Display Resolution: 2560 x 1440
Desktop Resolution: 4480 x 1715
Primary Display Size: 23.50" x 13.23" (26.97" diag), 59.7cm x 33.6cm (68.5cm diag)
Primary Bus Type Not Detected
Primary VRAM Not Detected
Supported MSAA Modes: 2x 4x 8x
Sound card:
Audio device: Speakers (Realtek(R) Audio)
Memory:
RAM: 32511 Mb
VR Hardware:
VR Headset: None detected
Miscellaneous:
UI Language: English
Media Type: Undetermined
Total Hard Disk Space Available: 4600383 MB
Largest Free Hard Disk Block: 1462554 MB
OS Install Date: May 06 2022
Game Controller: None detected
MAC Address hash: 7a9a381cf6861579d23cb61cbd591e461a8ce055
Storage:
Disk serial number hash: 6950d6bb
Number of SSDs: 4
SSD sizes: 2048G,2048G,500G,256G
Number of HDDs: 0
Number of removable drives: 0

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