Broken Promises: Waiting for Final Approval Since November 20th!

In their latest statement, they mentioned reducing the number of pending emails from 500k to 75k. However, since they approved my email on November 20th to merge my MTXs, I haven't received any response—neither an update nor a rejection. It's been 2 months, and there's no news about either POE1 or my MTXs. Transparency and reliability are totally out the window rn.
"An aspirant can afford to be promising. An emperor must keep those promises."
Last bumped on Jan 30, 2025, 4:37:23 PM
As you are aware, we're currently handling a large volume of support requests which you read about in our recent announcement here. If you've already contacted us via email at support@grindinggear.com then you'll need to wait for the appropriate team member to get back to you. We appreciate your patience!
Expecting enough empathy from people is getting boring, and now people are expecting you to take action.
"An aspirant can afford to be promising. An emperor must keep those promises."
Last edited by umutthealfa#5225 on Jan 30, 2025, 12:35:39 PM
Same boat been waiting for same thing since Nov 21st you're not alone


Stay sane exiles
Response from support has been super delayed. Took 1 month for me to get a reply when usually it would take 10min tops. Hope things improves.
It will convert your forum titles into decorative square badges that use the space next to your forum posts more economically so that you can show off an unlimited number of them at any one time. - GGG, 2018 (https://www.pathofexile.com/forum/view-thread/3573673)
I am literally in the exact same situation. Waiting for a miracle to happen considering I didnt hear a single person getting an answer for their tickets around me for several weeks now.

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