Horrible Company
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People are going on three months without support from your "Support" team. What a reward for making this such a wildly unforeseen success!
You forum reps haven't done your jobs either. Clearly you've not conveyed the enormity of this situation. Do better. Last bumped on Jan 28, 2025, 7:16:19 PM
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Hey Cosette, I'm deeply sorry for our slower-than-usual support response times. I understand how frustrating this must be.
As mentioned in our recent Customer Support Update, due to the massive increase in tickets from Early Access, we've fallen behind our usual standard. Our team is hard at work resolving this, and we'll do our best to get back to you as soon as possible. I apologise for any inconveniences caused. Need help with something? Feel free to email us: support@grindinggear.com
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Whatever dude.
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