Early Access points and twitch drops still on wrong account

So because I've already sent a support email and I'm told that if I do it again it puts me back in the queue, I figure I'd post here. Is there anything I can do to get the stuff placed on the correct account? I don't understand the point of linking these accounts together when it the sole reason this problem exists for me.

I have never purchased a single thing through Playstation yet for some reason my points were placed on that account along with any twitch drops or whatever else is given. I don't even know the extent of this because I don't want to play on an account that the rest of my characters and purchases are not on.

It's been 2 months since I contacted support and I'm still ghosted with no information on how to resolve this. I don't understand why linking accounts was even an option when it shares absolutely nothing and all it did is ensure I can't access stuff I've purchased or wasted time on twitch to get.
Last bumped on Jan 27, 2025, 5:05:09 PM
Hey there, I'm very sorry to hear this, and I apologise for our slower-than-usual support response times. I understand how frustrating this must be. As mentioned in our recent Customer Support Update, due to the massive increase in tickets from Early Access, we've fallen behind our usual standard. I'm afraid this isn't something we're able to resolve over the forums. We'll do our best to get back to you as soon as possible, and we appreciate your patience and understanding in the meantime.
Need help with something? Feel free to email us: support@grindinggear.com

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