Restore Hacked Account - No reation from Support

Hello,

around 19th December 2024 my origin/other account was hacked by someone using a trojan virus and GGG support locked my account "to avoid further damage". The trojan was removed from my device and passwords were changed within 1 hour.

But since 27th Dec 2024 GGG support does not react anymore. Based on documented experiences I found at the web, I had send my last email to GGG support at 15th Jan 2025 and I wait for any support life sign still.

This long wait time is the root cause why I am post here now. I believe, waiting five and a half weeks demonstrate a lot of patience, but as a (loyal) long-term supporter I want to escalate this issue one step more, because I want re-gain access 'origin' account to my account again.

Best regards,
from Germany.