Requested a refund long before the sale started, still no refund.

As the title says, requested a refund for stash tabs I purchased unknowingly well before the sale was even announced and have since got one message back that was surely a copy and paste from a member named Rajiv. Rajiv my friend, where did you go? Are you ok? Have you been taken hostage and your captures requesting a large sum of money? If so you're going to have to wait as we don't work on weekends.

This is how I feel about this situation at this point haha, can only make jokes about it.

In all seriousness though, I hope you're ok Mr. Rajiv. Hope to hear back from you soon! (Hopefully before the sale ends in 8 hours, praying here.)

"

Markus_GGG wrote:

Hey there, if you have already contacted us at support@grindinggear.com, we will respond to you as soon as we can. We are currently working through a large number of support requests, but please rest assured we will get back to you as soon as possible.

Why can't they hire some more employees from the forum division? It seems every time I make a post on the forums it gets an instant response from a moderator. Forum team may even have too much firepower at the moment? Maybe make some cuts to that division and train them to handle customer support emails? I don't know, just a suggestion as these wait times are outrageous.