Please lift the store ban, please。

At around one o'clock today, I said two sentences. One was to help my new friend who joined the game purchase 20 level three skill gems. The other was that I wanted to sell my 10 T16 maps at a low price, but I didn't specify the exact price and there was no action to disrupt the market price
I am just using the World Channel reasonably within my understanding. I don't know how I angered some players and reported me, which led to my 4-day ban. I no longer want to speak on the World Channel because I don't know which actions are right and which are wrong. It was unintentional and unfair to me. I don't expect the official personnel to lift my ban, but I hope the official can lift the freeze on my market trading items.
My friends are currently unable to see the items I am selling in the public warehouse, and I have not received any further purchase requests from others
This is a great blow to me, and I am very sad and upset. I hope GGG can give me one last chance, because last time I was banned for inexplicable reasons, and the officials did not explain to me where I went wrong.
If I know exactly where I went wrong, I am willing to correct it, and I also hope that the official personnel can lift my market freeze so that I can trade normally.
I am truly saddened, please help me. My game character name is:乐山少妇终结者杨宇晨

I really need your help!!!!!!!!!!!!!!!