missing supporter packs
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It's been more than 1 month since I purchased the packages.My packages were not delivered during the game.I created many support requests to the game's support address.A few of them were contacted and asked for information.Afterwards, there was no response to the same request again.There was no response to any of the other requests I made.When I contacted Steam, I was told that I needed to contact support.Please don't tell me I have to open a support request again.Please help me with my problem after doing the necessary investigations. The game I play is Path of Exile 2 in-game name: SesKisS-SessiTcH-SesssiZ Pat of exile account name: TESIR#1649 Steam purchase ID: 3930049281358526270 Last bumped on Jan 27, 2025, 3:27:47 AM
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Hi there, we aren't able to assist with account-related issues over the forums. If you have emailed us at support@grindinggear.com we will look into this matter for you. We are currently working through a very large number of requests, so please bear with us as we'll try to get to you as soon as we can.
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It has been about 1 month and I have sent more than 10 requests and my problem is still not resolved. I want your help, thank you.
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